Complex, Commercial and Industrial (CCI)

The Complex, Commercial and Industrial (CCI) Unit is managed nationally with regional support in Western Canada, Central Canada, Quebec and Eastern Canada. In addition to our regional leaders, we have 9 specialized CCI large loss adjusters in Western Canada, 19 in Central Canada, and 18 in Quebec and Eastern Canada. The CCI Unit handles a portfolio of commercial losses across Canada and internationally, coordinating teams of professionals and overseeing all aspects of the claim until final resolution.

Our national CCI Unit is supported by the largest national network of adjusters in Canada. With ClaimsPro’s branch staff as a resource under the direction of CCI, our large loss capacity in Canada is unmatched and unrivalled.

We focus exclusively on commercial losses in Complex/Specialty lines, including but not limited to:

  • Oil & Gas
  • Energy
  • Mining
  • Wrap Up Liability
  • Professional Indemnity
  • Business Interruption
  • Environmental Liability
  • Financial Risks/Crime

Managing Complexity with Simplicity

Commercial claims can be large and complex, often involving several stakeholders with divergent needs. The CCI manages this complexity with a simple approach that leverages ClaimsPro’s national network of professional and technological resources. Clients ultimately benefit from a multi-disciplinary team of technical experts who understand the nuances of the markets local to the claim.

As control adjusters for commercial claims, the CCI leads the process and serves as the main point of contact for the client. The CCI is further empowered by iAdjust™, ClaimsPro’s intuitive and innovative claims management technology that simplifies all document administration, handling, and communication.

Managing Complexity with Accessibility

The CCI further mitigates the complexities of commercial claims by serving as the single point of contact for the client and by making themselves directly available at all times. This maximizes response time and streamlines the reporting process. Moreover, it allows our clients to develop a comfortable working relationship with the CCI, promoting confidence among all parties and ensuring a swift and successful resolution of the claim.

Contact our experts

Michael Buzzeo

Michael Buzzeo

Vice President, SRD, Western Region

Michael.buzzeo@scm.ca

T: 403-209-4313

C: 403-669-2572

Michael Martow

Michael Martow

Vice President, SRD, Quebec and Eastern Canada

Michael.martow@scm.ca

T: 514-735-3561

C: 514-910-5277

Richard Smith

Richard Smith

Vice President, SRD, Ontario and Central Canada

Richard.smith@scm.ca

T: 416-860-0599

C: 416-909-9065