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ClaimsPro/IndemniPro Announces Operational and Structural Changes to Quebec Region

03 November 2016

 - QUEBEC –ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced plans to further strengthen and support its Quebec coverage by making organizational changes within that region. Following recent acquisitions like the integration of Allen & Fugère earlier this year, ClaimsPro/IndemniPro seeks to bolster existing Quebec coverage, unify operations, streamline procedures, simplify regional divisions, and use existing resources more effectively. This initiative supports ClaimsPro/IndemniPro becoming the most recommended company in all markets that it serves.

Effective immediately, the Quebec Region is now divided into two regions, East and West. Leadership changes are as follows:



Quebec East includes the following branches and leadership changes:

Pierre Boulianne will lead as the Regional Manager of Quebec East. Serge Nadeau is Branch Manager of the Sherbrooke office. Ghyslain Morinville remains Branch Manager of the Trois-Rivières office. The areas in the Quebec East Region are:

Quebec West includes the following branches and leadership changes:

Michel Lacelle will lead as the Regional Manager, Quebec West. Christopher Tirrell is the new Branch Manager for the Montreal and Westmount offices. Michel Malette is Branch Manager of the Gatineau office. The areas included in the Quebec West Region are:

  • Québec City
  • Trois-Rivières
  • Sherbrooke
  • Thetford Mines
  • Saguenay
  • Baie-Comeau
  • Bas-St-Laurent
  • Gaspé
  • Îles-de-la Madeleine
  • Montréal
  • Westmount
  • St-Bruno
  • St-Jérôme
  • Joliette
  • Valleyfield
  • Gatineau
  • Mont-Laurier
  • Val-D’Or

In addition to the organizational changes resulting from this new structure, ClaimsPro/IndemniPro has announced significant additions to its leadership team. Jean-Yves Bernier has recently been appointed Regional Vice President, Quebec Specialty Risk Division (SRD).

In addition to Mr. Bernier, André Soucisse has also recently joined ClaimsPro/IndemniPro as Vice President, Business Development, Quebec. In this role, Mr. Soucisse will work in collaboration with ClaimsPro/IndemniPro’s other Vice President of Business Development, Jean Lalumière, and Suzie Godmer, ClaimsPro/IndemniPro’s Senior Vice President, Quebec Region. He will report to Jeff Sutton, ClaimsPro/IndemniPro’s Senior Vice President, Sales.

“I am pleased to welcome new members to the ClaimsPro/IndemniPro team, as well as with the new alignment of divisions in Quebec,” said Suzie Godmer, Senior Vice President, Quebec Region. “These operational and organizational changes emphasize our commitment to becoming the most recommended company in the markets we serve.”

Suzie Godmer
Senior Vice President, Quebec Region
T: 514.331.1030

Bikram Daulay
Senior Vice President of Marketing & External Communications
SCM Insurance Services
T: 780.930.5321