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John Saragosa

John Saragosa, Vice President, Claims Administration

John Saragosa has been with ClaimsPro for over ten years and has been in the insurance industry for more than 25 years. In his role as Vice President, Claims Administration, John manages the national claims creation and 24/7 customer care call centre programs, the national overflow adjustment program, and broker claims reporting initiatives. He currently manages a staff of 60 employees.

Prior to joining ClaimsPro, John worked with a major national insurance company as a Telephone Adjuster, Field Adjuster, Claims Examiner, Claims Supervisor, and finally Claims Manager. It was those roles combined with his work at ClaimsPro that give him extensive expertise in Auto, Property, and CGL claims along with claims handling workflow and process initiatives. He is the Past President of the Canadian Claims Managers' Association, a Member of the Insurance Institute of Canada, a Member of the Ontario Insurance Adjusters Association, and he has been featured in the industry magazines Without Prejudice and Claims Canada. He holds a Business Administration Diploma from Humber College, and earned his Chartered Insurance Professional designation from the Insurance Institute of Canada.