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Michel Lacelle

Michel Lacelle, PAA/CIP - Vice President, Organizational Services, Eastern Canada

Michel Lacelle is the Vice President, Organizational Services for Eastern Canada and the Executive Officer for l’Autorité des Marchés Financiers (AMF). He is accountable for integration of acquisitions in Quebec, shared services reporting, licensing, development of the IndemniPro Quebec Claims School, Emergency Claims Services management for both the Quebec and Atlantic regions, CAT operations in Quebec, and he will continue to provide oversight for the IndemniPro Specialty Risk Division in Quebec.

Mr. Lacelle has 33 years of experience in the insurance industry, and has spent the last 12 of those years in management positions. He also spent two years in Marketing, and five years at the Senate of Canada. He has been with ClaimsPro/IndemniPro for nine years. Prior to his current role, he served as District Manager for Western Quebec, and Montreal Branch Manager before that.

Based in Montréal, Mr. Lacelle holds a diploma in Administrative Science, CEGEP de l’Outaouais, and has completed Management Courses, Ottawa University and UQAM. He teaches “Adjuster Organization Activity” at CEI College, is the President of AESIQ, and a Board Member for “Coalition pour la promotion des professions en assurance de dommage.” He has PAA/CIP designation.