Monica Simone - Director, Business Development

Monica is an accomplished insurance professional with over 20 years of experience. Her expertise in cultivating robust client relationships with stakeholders, coupled with her extensive background in claims analytics, has given her a unique understanding of the Risk and Insurance industries.

Before joining ClaimsPro, Monica served as Senior Claims Analyst and Risk & Claims Administrator for international real estate companies. In addition to supporting claims investigations and risk management, she also partnered closely with ClaimsPro IT to ensure the seamless launch of their OpticRisk platform. In 2023, she joined ClaimsPro as Director of Business Development, helping to foster and manage client relationships while supporting the procurement of new business using ClaimsPro’s broad range of claims adjusting services.

Monica is based out of ClaimsPro’s Toronto office. She received a Professional Learning Certificate in Records Management Fundamentals from the University of Toronto and is currently working towards a CIP designation from the Insurance Institute of Canada.