Company:

ClaimsPro LP

Director, Business Development Hybrid, Full-Time, (Alberta, CANADA)

 

 

As part of the National Business Development team, the Director, Business Development will be responsible for driving net new business functions, ensuring highly productive client partnerships are maintained.   This role encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace demonstrating account strategic leadership for Clients in the Alberta and Saskatchewan markets.  This role requires hands-on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued organic growth and opportunity across the organization.

Key Responsibilities:

• Centralized focus on overall client relationship management, profitable net new client growth, customer retention by executing consistent and effective client contact

• Delivery of strategic plan and objectives to achieve profitability

• Delivery of revenue targets, new business and organic growth for ClaimsPro

?Sales:

• Participation, development, and execution of Corporate (Private and Public Sector), Client results and new business opportunities

• Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities

• Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives

• Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners

• Maintain competitive market intelligence to leverage opportunities in the marketplace.

• Partner with ClaimsPro BD team and BULs to ensure support and adherence to consistent branding, approach and messaging.

• RFP and proposals are a key component to this role for client delivery.

Account Management:

• Develop and achieve annual sales forecasts, budgets, and business plans

• Responsible for key account management, and expansion of organic growth opportunities

• Accountability for all sales initiatives relating to the service of client claims, overall strategic direction, price and process improvement of accounts via Monday.com

• Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans.

Accountabilities:

• Implementation of sales revenue targets and performance objectives

• Work with all internal business intelligence including but not limited to: Regional Operations, National Operations, Finance, ECS, NAU, IT & QA to ensure client deliverables and growth for all accounts

• Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)

Qualifications & Education

• 5 years business development experience in the Insurance Industry.

• CIP, CRM, CSP beneficial

• Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting

• Strong problem identification and resolution skills

• Demonstrates strong presentation skills and a solutions and service orientation

• Excellent oral and written communication skills

What we offer:

• Competitive salary

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

Environment & Working Conditions

• Positive Team Dynamics

• Innovative

• Resourceful

• Self-Management - Working from home

• Organized – planning and strategizing skills

• Analytical

• Negotiator

• Goal driven

• Alberta based Office:  Calgary preferred.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)

 

 

Role Summary

Company:

ClaimsPro LP

Account Manager, Insurance - Full Time (HYBRID - GTA)

Salary range: $96,400.00 - $133,800.00 annually

 

 

We have an existing opportunity to add an Account Manager to our team!

Team Management Responsibilities:

• Provide leadership, guidance and mentoring to a dedicated adjusting team
• Ensure claims are processed efficiently, accurately, and in compliance with company policies and industry regulations.
• Support achievement of financial and production targets through weekly review of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings, and complaint management
• Act in a consultative and advisory capacity on claims matters and technical issues
• Collaborate with stakeholders to resolve complex claims.
• Handle escalated claims to ensure resolution reached
• Participate in recruitment, training, and professional development initiatives for the claims team.

Account Management Responsibilities:

• “Single point of contact” for all internal and external Client Stakeholders and addressing inquiries/concerns as needed
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Establish and implementation of Best Handling Practices unique to the client
• Develop and implement strategies to improve claims handling efficiency and customer satisfaction.
• Conduct regular client meetings, as required.
• Participation in client contract renewals, as required.
• Management and oversight of Accounts Invoicing.

Qualifications & Experience:

• University Degree or industry experience equivalent, CIP designation or ability to be licensed in ON and other jurisdictions.
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Minimum 5 years supervisory experience
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Proven data mining and analysis to support continuing process improvements.
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Ability to work in a fast-paced environment and make decisions to implement change where required

What We Offer:

• Competitive Pay:  $96,400 - $133,800 - Salary is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP) matching

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Property Claims Supervisor - Full Time, Hybrid/Remote (Markham, Ontario)

 

 

We have an existing opportunity to add a Property Claims Supervisor to our team!

The Property Claims Supervisor will actively manage the day to day Adjusting Team composed of Property desktop adjusters. This position involves leading and managing staff within our National Accounts business division with respect to quality and customer service excellence, training and development, and technical support. This role is critical in ensuring the delivery of quality adjusting services while supporting the growth and development of the unit. The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. To succeed in this role, the ideal candidate should have experience in Commercial and Personal lines Property claims, some Liability & Auto experience will be seen as an asset.

Role Responsibilities:

• Meet or exceed service level agreements for our Personal Lines and Commercial Clients.

• Create a high-performance work environment

• Support achievement of financial and production targets through management of KPIs such as abeyance, cycle time, adjuster billings, claims response times, and interim and final billings

• Completion of quality assurance reviews to ensure quality standards are met

• Weekly review of the operational dashboard KPI targets  

• Responsible for handling escalated complaints to ensure resolution reached

• Provide leadership, guidance and mentoring to direct reports to achieve their full potential

• Act in a consultative and advisory capacity on claims matters and technical issues

• Individual meetings with adjuster for approval of denials and settlements above the adjusters’ authority

• Participate in the recruitment, selection and performance management of staff

• This position will report directly to the Director, Claims, National Accounts

Qualifications & Experience:

• University degree or combination of education and equivalent business experience

• CIP Designation or working towards completion (must have relevant CIP courses needed for Adjuster license qualification)

• Minimum of 7 years’ experience in Personal Lines and Commercial Property claims adjusting

• Prior Supervisory experience an asset

• Fully licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec, OR has the ability to be licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec

• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner

• Demonstrated leadership in training and mentoring junior staff and creating a career path

• Strong computer skills including working knowledge of Microsoft Office Suite and an ability to learn new technical systems including Client claims systems

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations

• Bilingual is an asset

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• You will be supported by experienced local claims support, centralized after hours support, and dictation services.

• Your workload is balanced and is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

What We Offer:

• Competitive Pay: $80,300 to $111,500 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity.

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC)

 

 

Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés.

Requis:

• Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
• Au moins 3 ans d'expérience dans le règlement de sinistres
• Permis de conduire valide

 

 Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
• Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétence requises pour réussir:

• Expérience en sinistre automobile
• Bonnes aptitudes en communications interpersonnelles
• Aptitudes à négocier
• Bonne gestion du temps
• Faire preuve d’esprit d’équipe
• Dédier aux services à la clientèle

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.  SCM accepte les CV soumis directement par les candidats.

Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds.

Requirements:

• Valid AMF Claims Adjuster License - Class 5A
• At least 3 years of experience in claims settlement
• Valid Driver's License

 
Responsibilities:

• Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
• Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
• Determine the extent of the damage according to our clients' standards. .
• Negotiate a fair and satisfactory settlement for all 
• Negotiate a settlement that is fair and satisfactory to all parties involved.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.

Skills Required to Succeed:

• Experience in auto claims
• Negotiation skills
• Good time management skills
• Team player
• Dedicate to customer service

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB)

 

 

Company:

ClaimsPro LP

Intermediate Property Adjuster, Full-Time, HYBRID (London, ON)

 

 

We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the London/Sarnia area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years' relevant experience in claims adjusting 

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Intermediate Property Adjuster, Full-Time, HYBRID (Windsor, ON)

 

 

We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Windsor/Chatam area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years' relevant experience in claims adjusting 

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Field Claims Adjuster, Full-Time, HYBRID (Victoria, BC)

 

 

We have an existing opportunity to add a Field Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Victoria area.

Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, and Casualty, or Liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 3 years of relevant experience in multi-line claims adjusting 

• The ideal candidate must be able to immediately qualify for a BC adjuster's license. 

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Junior or Intermediate Property Field Adjuster, HYBRID (Calgary, AB)

 

 

We have an existing opportunity to add a Junior or Intermediate Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area.

Job Summary
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Participate and share ownership and responsibility for afterhours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Minimum of 1 year of relevant experience with property claims.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• Alberta Adjuster’s license, or currently pursuing exam

• Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.