National Claims Management Solutions

We're a national network of highly qualified professional adjusters who provide claims management solutions for Canada's insurance and corporate industries.

Cannabis Claims Services

Specialized claims handling for the cannabis business from Canada’s largest team of experienced adjusters.

Specialty Risk Division (SRD)

Our highly experienced team with law, engineering, and insurance backgrounds, has experience handling claims throughout Canada and internationally.

London Open Market Direct Priority Service

With the largest network of specialized professional adjusters in Canada, we provide a consistent and standardized approach to claims handling at a national level.

Transportation, Equipment, and Cargo

ClaimsPro offers claims services specific to the Transportation, Equipment, and Cargo (TEC) sectors as they pertain to collision, cargo, and liability insurance.

Emergency Claim Services

24/7-365 Customized Intake and Adjustment response when you need us.

Get Started with ClaimsPro

Claims Adjusting Services Rely on us to handle claims efficiently and promptly. Learn More	Emergency Insurance Claims Handling For insurers, brokers, or corporate organizations that require service during after-hours or emergency situations. Learn More	Cannabis Claims Services Dedicated national team of experienced specialized adjusters prepared and trained to handle first and third-party cannabis claims for clients. Learn More
Specialty Risk Division The Specialty Risk Division (SRD) is our national team of more than 50 commercial loss professionals. Complex, Commercial and Industrial (CCI) BBCG Claims Services Transportation, Equipment and Cargo Services (TEC) Marine Learn More	National and Regional Accounts For corporate organizations (commercial/retail) with a large or self-insured retention. Learn More	Our Technologies Claims handling is one of the world's most information-intensive businesses, which is why technology is critical to best-in-class service. Learn More

News and Events

Business Interruption and Support for those Impacted by COVID-19

Mar 20, 2020

In the midst of the current social and economic situation caused by the COVID-19 pandemic, many of our clients are facing business interruption-related losses caused by impaired revenue streams and shortfalls in covering the ongoing costs of doing business.

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ClaimsPro Responds to COVID-19

Mar 20, 2020

The health and safety of employees and clients is of the utmost importance to ClaimsPro. All ClaimsPro managers and employees have been provided with comprehensive literature regarding the prevention and spread of COVID-19, as well as instructions on self-quarantine and protocols for handling onsite claims when working directly with external clients and insureds.

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ClaimsPro Enhances National Xactimate Services with the Appointment of Alex Williams as National Team Leader

Mar 4, 2020

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Alex Williams as National Xactimate Team Lead.

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Nixon & Company Rebrands as ClaimsPro

Jan 29, 2020

SCM Insurance Services (SCM), a leading North American provider of insurance and risk management services, today announced that Nixon & Company and Allmark Services, companies previously acquired by SCM, have been rebranded as ClaimsPro.

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ClaimsPro/IndemniPro Appoints Robert Lepine District Manager, Western Quebec

Nov 7, 2019

ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Robert Lepine as District Manager for Western Quebec.

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SCM ClaimsPro Announces Partnership with Encircle Inc.

Oct 22, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that it has entered into an exclusive agreement with Encircle Inc., a leading provider of real-time documentation and productivity tools for the insurance and restoration industries.

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ClaimsPro Appoints Sonia Ryme as Director, Specialty Risk Division in Quebec

Oct 15, 2019

Sonia Ryme Appointed Director, SRD

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ClaimsPro Catastrophic Response Teams Mobilized in Atlantic Canada to Support Those Affected by Hurricane Dorian

Sep 9, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, has mobilized its Catastrophic (CAT) Response Teams in Nova Scotia and the surrounding Atlantic Canada region, to support communities affected by remnants of Hurricane Dorian

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ClaimsPro Announces Cyber Claims Specialized Team for Immediate Response to Cyber Losses

Aug 14, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce the implementation of their new Cyber Claims Unit—a specialized team of experienced adjusters designated to respond immediately to clients who are specifically affected by a cyber loss.

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ClaimsPro Expands in Southern Alberta with Addition of Lloyd Stiles Rossier, Special Risk Loss Adjusting

Jul 8, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced that it is partnering with niche adjusting firm Lloyd Stiles Rossier (LSR), Special Risk Loss Adjusting in Calgary, AB.

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ClaimsPro Enhances Business Development Leadership Team in Western Canada

Jul 4, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce two recent appointments to further develop and enhance its presence in Western Canada. Brad Moore and Gary Grondahl are ClaimsPro’s new Directors of Business Development for Western Canada.

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ClaimsPro Announces the Appointment of Janak Lally as, Vice President, Business Development, Western Canada

May 15, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Janak Lally as Vice President, Business Development, Western Canada.

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ClaimsPro Enhances Transportation, Equipment, and Cargo (TEC) Claims Services with Appointment of British Columbia Lead Position

Mar 21, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Jason Illes as TEC Provincial Lead, British Columbia, Specialty Risk Division (SRD).

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ClaimsPro Enhances Specialty Risk Division Ontario with the Executive Insurance Expert, John Seyler

Mar 6, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of John D. Seyler as Director, Specialty Risk Division (SRD) Ontario

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ClaimsPro Strengthens its Alberta Presence with the Acquisition of New West Adjusters

Mar 5, 2019

ClaimsPro today announced that it has acquired Alberta-based New West Adjusters (NWA).

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ClaimsPro Appoints Alana Collins to Director of Insurer Management Services

Feb 28, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is delighted to announce the appointment of Alana Collins as Director of Insurer Management Services.

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ClaimsPro Welcomes Melissa Joynt to the Ontario team

Feb 21, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is delighted to announce the appointment of Melissa Joynt, as a Forensic Accountant assisting in the claims adjustment process.

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ClaimsPro Enhances Transportation, Equipment, and Cargo Claims Services with Trucking Safety and Risk Management Expert

Feb 19, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Richard D. Geller as Director, Safety and Risk Management Services.

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ClaimsPro Strengthens its British Columbia Presence with the Acquisition of Associated Independent Adjusters

Feb 4, 2019

ClaimsPro today announced that it has acquired British Columbia-based Associated Independent Adjusters (AIA).

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ClaimsPro welcomes Kevin Quinlan to the Specialty Risk Division’s Complex, Commercial and Industrial Team

Dec 12, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced that Kevin Quinlan will join the company’s Specialty Risk Division (SRD) as a Senior General Adjuster.

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ClaimsPro Enhances Transportation, Equipment and Cargo Claims Services with Vehicle Damage Appraisal Expert

Nov 20, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the addition of John Bellisario to their roster of Senior TEC Appraisers.

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ClaimsPro’s Senior Vice President, Ontario and Manitoba, Receives Leadership Award

Oct 10, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that Paul Féron, SVP Ontario and Manitoba has received the 2018 CIP National Leadership Award in the Established Leader Category. A well-respected leader in the insurance industry, Paul has been with ClaimsPro for 20 years.

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ClaimsPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Appoints Stephen Agnew Vice President, Specialty Risk Division – Ontario and Central Canada

Sep 27, 2018

ClaimsPro, Canada’s largest independent adjusting company is pleased to announce the appointment of Stephen Agnew as Vice President of the Specialty Risk Division’s (SRD) Complex Commercial Industrial (CCI) Unit for Ontario and Central Canada.

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ClaimsPro Opens Chatham Office to Broaden Service Footprint in Southwestern Ontario

Aug 22, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, announced today that the company is expanding its geographic service area in Southwestern Ontario with the opening of a Chatham office location.

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ClaimsPro Announces Jeff Stinson to Manage Peterborough Office

Aug 1, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is pleased to announce Jeff Stinson has joined the ClaimsPro team in Peterborough as Branch Manager. Jeff will succeed Christina Welton, who continues to lead the front desk operations for ClaimsPro’s international London Open Market Direct Priority Service.

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ClaimsPro Enhances Transportation, Equipment and Cargo Claims Services with Theft Investigation Specialist

Jul 26, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Richard Swierczynski as Director, Cargo and Commercial Transportation Special Investigations Unit.

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ClaimsPro Announces Specialized Claims Services for Cannabis Industry with a Dedicated Adjuster Team

Jun 18, 2018

ClaimsPro, Canada’s largest independent adjusting company is pleased to announce a new claims service designed exclusively to handle first and third-party cannabis claims.

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ClaimsPro Strengthens Team in Northern Region

Jun 6, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader and an SCM company, announced the appointment of Eric Kieken as Managing Adjuster for its Yellowknife branch this week.

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ClaimsPro Announces Retirement of Wayne Guy, and Appoints Mike Connolly and Calvin Roberts to District Manager roles for Atlantic Canada

May 24, 2018

Following 13 exemplary years with ClaimsPro, Wayne Guy, Vice President, Atlantic Region, will be retiring, effective May 31.

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ClaimsPro Continues to Add Capacity to Support Eastern Canada’s Windstorms Recovery

May 10, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, has brought in additional support to process the extremely high volume of files from the region in response to the windstorms that have resulted in extensive damage to Ontario and Quebec on May 4th and 5th.

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ClaimsPro Brings in Additional Support to Address Eastern Canadian Windstorms

May 7, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims support in response to the windstorms that have resulted in extensive damage to the Ontario and Quebec regions on May 4th and 5th.

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ClaimsPro Appoints Chantal Rhodenizer as Director of Insurer Management Services

May 2, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Chantal Rhodenizer as Director of Insurer Management Services.

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ClaimsPro Launches Online Enrollment Tool for Independent CAT Adjusters

Apr 18, 2018

ClaimsPro is pleased to announce the launch of a convenient online enrollment tool for independent adjusters to join the company’s dedicated Catastrophe (CAT) Adjuster Team.

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ClaimsPro Expands Marine Services Leadership Team with Master Mariner and Chartered Professional Accountant

Apr 4, 2018

Captain John Hosty joins as National Director, Marine Services and Patricia Foster joins as Director, Marine Accounts

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ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Dubuc, Lessard et Associés and Steve Foster Expertises Inc.

Mar 12, 2018

ClaimsPro/IndemniPro today announced that it has acquired two of Quebec’s leading loss adjusting firms, Dubuc, Lessard et Associés and Steve Foster Expertises Inc.

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ClaimsPro Appoints Hussein Visram to Director, Business Development for National Corporate and Broker Accounts

Mar 2, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Hussein Visram as Director, Business Development for National Corporate and Broker Accounts.

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ClaimsPro Appoints Kumar Sivakumaran to Vice President, National Operations

Feb 21, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services, today announced the appointment of Kumar Sivakumaran as Vice President, National Operations.

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ClaimsPro Opens Yorkton Branch to Broaden Footprint in Prairie Region

Jan 23, 2018

New branch to provide services to the region.

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ClaimsPro Opens Swift Current Branch to Broaden Footprint in Prairie Region

Jan 17, 2018

Branch to serve many communities in the region

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ClaimsPro’s Specialty Risk Division’s Transportation, Equipment & Cargo (TEC) Unit Enhances National Leadership Team

Jan 10, 2018

ClaimsPro, Canada’s largest independent adjusting company is pleased to announce an enhanced national leadership team for the Specialty Risk Division’s Transportation, Equipment & Cargo (TEC) unit.

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ClaimsPro Announces Trent Buchanan to Manage Edmonton Office

Jan 4, 2018

ClaimsPro, Canada’s largest independent adjusting company is pleased to announce Trent Buchanan has joined the ClaimsPro team in Edmonton as Branch Manager.

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ClaimsPro/IndemniPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Enhances Quebec Leadership Team

Jan 3, 2018

ClaimsPro/IndemniPro, Canada’s largest independent adjusting company is pleased to announce its enhanced leadership team in Quebec for the Specialty Risk Division’s (SRD) Complex Commercial Industrial (CCI) Unit.

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IndemniPro Announces Quebec Leadership Changes

Nov 24, 2017

IndemniPro, Canada’s leading provider of independent claims adjusting services, today announced organizational changes in Quebec.

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Senior General Adjuster Myron Zaharia Strengthens ClaimsPro Presence in British Columbia

Sep 26, 2017

ClaimsPro, Canada’s largest independent loss adjusting organization, is pleased to announce that Senior General Adjuster Myron Zaharia has relocated to the Lower Mainland to better serve clients in the region as part of ClaimsPro’s Specialty Risk Division (SRD).

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ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross

Sep 21, 2017

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, announced today that Malcolm (“Mac”) Ross will retire on November 30, 2017.

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BBCG Claim Services Announces Retirement of Ted Baker

Sep 11, 2017

BBCG Claim Services (BBCG), a division of ClaimsPro Specialty Risk Division and national provider of specialized claims solutions, recently announced that the organization’s founding partner and President, W.E. (Ted) Baker has retired.

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SCM Insurance Services Announces Strategic Investment from Warburg Pincus

Aug 31, 2017

SCM Insurance Services (“SCM” or the “Company”), Canada’s largest independent, privately owned insurance services provider, today announced that it has received a majority investment from funds affiliated with Warburg Pincus, a global private equity firm focused on growth investing.

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ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires

Jul 12, 2017

ClaimsPro has mobilized resources across British Columbia to support its clients affected by the ongoing wildfires in the region.

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SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.

May 3, 2017

SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider, today announced that it has made its initial entry into the United States by acquiring Nixon & Company, Inc.

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ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division

Apr 27, 2017

Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) adjusters, ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that it has appointed Drew Knox to lead its TEC division.

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ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region

Apr 26, 2017

ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced today that it has promoted Suzie Godmer, formerly Senior Vice President, Quebec to lead the Atlantic Region while continuing to head up Quebec.

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ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario

Apr 25, 2017

ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that it has promoted Paul Féron to the position of Senior Vice President, Manitoba & Ontario.

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ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Les Réclamations du Nord-Ouest

Dec 22, 2016

ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting firms, Les Réclamations du Nord-Ouest.

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ClaimsPro’s Specialty Risk Division Enhances National Leadership Team

Nov 3, 2016

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ClaimsPro/IndemniPro Announces Operational and Structural Changes to Quebec Region

Nov 3, 2016

ClaimsPro/IndemniPro Announces Operational and Structural Changes to Quebec Region

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ClaimsPro Welcomes Jeff Sutton as Senior Vice President, Business Development

Aug 8, 2016

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