Position
City, Province
Expert en sinistre automobile - télétravail / Desktop Automobile Claims Adjuster - Remote (Laval, Québec)
Company: ClaimsPro LP
Expert en sinistre automobile - télétravail / Desktop Automobile Claims Adjuster - Remote (Laval, Québec)
Expert en sinistre automobile interne
Nous cherchons actuellement à ajouter un expert automobile à notre équipe (1 à 3 années d'expérience)!
Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre :
Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.
Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.
Vous travaillerez sur le logiciel de pointe EspaceRéclamations , conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.
Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.
Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.
Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.
Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.
Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.
Résumé du rôle:
Nous cherchons présentement à ajouter un expert automobile à notre équipe des Comptes Nationaux ! Un permis d’expert en sinistre valide au Québec est requis (entreprise obligatoire). L'expert indépendant ajuste activement les sinistres tout en veillant à maximiser les opportunités de développement commercial. Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations automobiles. La majeure partie du travail sera consacré à des dossiers automobiles pour un compte majeur (accidents, pertes totales & vols).
Responsabilités:
Contact et suivi rapides avec les assurés et les réclamants.
Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.
Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.
Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétences requises pour réussir :
Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.
Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.
Capable de tirer des conclusions valables et de les communiquer efficacement.
Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.
Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.
Maîtrise des ordinateurs et de la technologie actuelle
Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.
Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.
Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.
SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.
Desktop Automobile Claims Adjuster
We are currently looking to add an adjuster ( to 3 years' experience) to our team!
Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from across Canada.
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
Your claims load is driven by senior executives and business development staff from coast to coast.
You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
Opportunity for you to obtain your claims adjuster license in all Canadian provinces.
If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.
Role Summary:
We are currently looking to add an automobile claims adjuster to our National Accounts team! A valid Quebec Claims Adjuster's license is required (commercial is mandatory). The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. To be successful in this role, the ideal candidate will have training/experience in automobile. The majority of the work will be on automobile claims for a major account (accident, theft & total loss).
Responsibilities:
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, provide high level of customer service to clients and the insured.
Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
Competencies Required to Succeed:
Proactive in finding resolutions, with sense of urgency and responsiveness.
Effective analytical skills including identification of cause-and-effect dynamics.
Able to draw valid conclusions and effectively communicate them.
Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
Must have people skills with bias towards building relationships with own team and claims stakeholders.
Proficient with computers and current technology
Effective written skills including grammar and those of a technical in nature.
Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.
Bilingualism (English & French) is a strong asset
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Laval, Quebec
Apply Now
Junior Property Field Adjuster, HYBRID (Red Deer AB)
Company: ClaimsPro LP
Junior Property Field Adjuster, HYBRID (Red Deer AB)
We have an existing opportunity to add a Junior Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Red Deer area.
Job Summary
Key Responsibilities
Prompt contact and follow up with examiners, policy holders, and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, provide high level of customer service to clients and the insured.
Participate and share ownership and responsibility for afterhours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Minimum of 1+ year of relevant experience with property claims.is an asset
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
Alberta Adjuster’s license, or currently pursuing exam
Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
Knowledge of residential construction and/or prior trades training is considered a valuable asset
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Red Deer, Alberta
Apply Now
Claims Adjuster - Bodily Injury- HYBRID (Calgary, AB)
Company: ClaimsPro LP
Claims Adjuster - Bodily Injury- HYBRID (Calgary, AB)
We have an existing opportunity to add a Claims Adjuster - Bodily Injury to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary area!
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
Minimum of 3 years’ experience in working with bodily injury claims
Ongoing commitment to education and learning; currently pursuing CIP designation
Must hold a Level 1 adjuster license in Alberta
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Calgary, Alberta
Apply Now
Claims Adjuster - Bodily Injury- HYBRID (Edmonton, AB)
Company: ClaimsPro LP
Claims Adjuster - Bodily Injury- HYBRID (Edmonton, AB)
We have an existing opportunity to add a Claims Adjuster - Bodily Injury to join our growing team! You will work in a Hybrid based environment supporting field requests within the Edmonton area!
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
Minimum of 3 years’ experience in working with bodily injury claims
Ongoing commitment to education and learning; currently pursuing CIP designation
Must hold a Level 1 adjuster license in Alberta
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Edmonton, Alberta
Apply Now
Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)
Company: ClaimsPro LP
Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)
Salary range: $80,300.00 - $111,500.00 annually
We have an existing opportunity to add a Field Adjuster to join our growing team!
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 2 years' relevant experience in claims adjusting
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What We offer:
Salary range – $67,200-93,300 per year. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
In addition, you’ll enjoy:
Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Terrace, British Columbia
Apply Now
Intermediate or Senior Field Property Adjuster, HYBRID, (Markham, ON)
Company: ClaimsPro LP
Intermediate or Senior Field Property Adjuster, HYBRID, (Markham, ON)
Salary range: $0.00 - $0.00 hourly
Job Description
We have an existing opportunity to add an Intermediate or Senior Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Markham area.
Job Summary in both residential and commercial property claims. Preference will be given to applicants who qualify for a probationary licence and those with field experience.
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, provide high level of customer service to clients and the insured.
Participate and share ownership and responsibility for afterhours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 5 years 'of experience with property claims
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Markham, Ontario
Apply Now
Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB)
Company: ClaimsPro LP
Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB)
We have an existing opportunity to add a Senior
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 7 years' relevant experience in claims adjusting
Ongoing commitment to education and learning; currently pursuing CIP designation
Must hold a Level 1 adjuster license in Alberta
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Calgary, Alberta
Apply Now
Surety Adjuster/Expert en sinistres - BBCG (Laval)
Company: ClaimsPro LP
Surety Adjuster/Expert en sinistres - BBCG (Laval)
Services de réclamations BBCG, une division de ClaimsPro/IndemniPro, est à la recherche d’un expert en sinistres à plein temps dans le domaine du cautionnement (surety adjuster ) pour se joindre à nos équipes en pleine croissance.
Services de réclamations BBCG fait partie de la Division des risques spéciaux (SRD) de ClaimsPro/IndemniPro et s’est spécialisée dans la gestion de réclamations liées au cautionnement, aux détournements, à la cybercriminalité et à d’autres branches financières de niche et dans les enquêtes effectuées dans le cadre de ces réclamations. Nous sommes la plus grande équipe d’experts en sinistres indépendants spécialisés dans le traitement de sinistres liés au cautionnement pour le compte de sociétés de cautionnement et d’assureurs. Notre équipe est composée de personnes hautement expérimentées qui possèdent des antécédents professionnels dans les domaines de la finance, de la comptabilité et de l’assurance. BBCG a une portée nationale et est présente d’un océan à l’autre au Canada, la division possédant des bureaux régionaux en Colombie-Britannique, en Ontario et au Québec. Nous traitons un large éventail de sinistres liés aux contrats de cautionnement et au cautionnement commercial au Canada et à l’étranger et coordonnons les travaux de notre équipe d’experts d’une manière à assurer une supervision de bout en bout des réclamations et une résolution efficace et rapide des cas.
BBCG est reconnue comme un chef de file de l’industrie pour sa constante capacité à effectuer des enquêtes professionnelles et de qualité supérieure sur le plan technique. Nos experts en sinistres techniquement compétents possèdent conjointement plus de cent cinquante années d’expérience, ce qui leur permet d’offrir à nos clients l’appui et les conseils essentiels au traitement de sinistres dans les marchés spécialisés et de niche liés au cautionnement et aux assurances.
Nos clients peuvent compter sur nos compétences techniques et notre capacité (enrichie par de nombreuses années de pratique) à anticiper des évolutions, à dénicher des occasions et à proposer des solutions innovantes pour mesurer avec précision les risques et les atténuer, que l’on se trouve dans une salle de conseil d’administration, dans un chantier ou même dans un tribunal.
Le candidat retenu par BBCG doit détenir plus de trois ans d’expérience en cautionnement ou dans des domaines connexe tel le droit de la construction, ingénierie et/ ou chargé de projet et avoir fait preuve de ces qualités au cours de sa carrière :
Compétences supérieures dans le suivi et la gestion des contrats de construction;
Des compétences supérieures dans la conduite des enquêtes effectuées dans le cadre de réclamations;
Une capacité exceptionnelle à interpréter des libellés contractuels, des conditions de couverture complexes;
Des compétences de premier ordre dans la rédaction de rapports d’une manière organisée et professionnelle;
Des connaissances pratiques et à jour sur la jurisprudence applicable à l’industrie du cautionnement et de la construction;
La capacité à superviser et à orienter des consultants, des avocats, des entrepreneurs, des ingénieurs et d’autres experts pour assurer une résolution rapide et efficace des sinistres;
Un diplôme universitaire ou des compétences pertinentes acquises par l’expérience et la formation;
Un permis d’expert en sinistres (ou être en voie d’obtenir ce permis);
D’autres compétences et atouts essentiels comme :
Une formation en droit ou en ingénierie (non obligatoire, mais serait un atout);
Une attitude professionnelle et la capacité à communiquer clairement avec toutes les parties prenantes présentes dans une réunion officielle;
Des compétences de premier ordre dans la résolution de problèmes et la capacité à trouver des solutions pratiques pour résoudre avec succès des différends complexes;
La détention des permis nécessaires pour exercer dans des juridictions situées à l’intérieur et à l’extérieur de sa propre province;
De l’expérience dans le domaine de la médiation, dans l’emploi de modes substitutifs pour la résolution de différends et dans la fourniture de preuves durant des interrogatoires préalables/des procès et de déclarations sous serment sur des questions liées à des réclamations;
Une solide éthique de travail et le désir de fournir un travail de qualité supérieure;
Le candidat doit être curieux et désireux d’apprendre;
La capacité à se déplacer localement pour examiner des sites ou des projets ou participer à d’autres rencontres effectuées en personne;
Être disposé à assister et à participer à des séminaires et des ateliers organisés par l’industrie;
Le désir de poursuivre son développement professionnel et sa formation/son apprentissage dans le but d’améliorer continuellement le niveau du service fourni aux clients;
Des compétences en matière de comptabilité et de calcul (des connaissances pratiques au sujet d’états financiers et de documents comptables seraient un atout);
De solides compétences informatiques pour pouvoir s’adapter à des environnements différents sur le plan informatique (des connaissances avancées relativement à Excel et à Word seraient un atout);
Un sens aigu de l’organisation pour pouvoir organiser ses activités quotidiennes et assurer une progression efficace des activités liées à la gestion des dossiers;
La capacité à développer et à maintenir de solides relations d’affaires avec un large éventail de personnes;
La capacité à travailler de manière indépendante et avec le moins de supervision possible.
En plus du règlement de sinistres dans le domaine du cautionnement de construction, BBCG se concentre aussi sur les sinistres des entreprises, dans des branches financières complexes qui comprennent, sans s’y limiter :
Les détournements;
La cybercriminalité;
Les ouvrages en construction;
L’assurance globale de chantier;
Les risques liés à l’assurance-crédit;
La responsabilité professionnelle;
La responsabilité civile des administrateurs et des dirigeants;
La responsabilité civile liée aux pratiques d’emploi.
De l’expérience dans le traitement de réclamations liées aux domaines susmentionnés serait également un atout majeur.
Les réclamations présentées dans le domaine du cautionnement ont trait à des différends de toute envergure — de questions mineures à des questions importantes et complexes impliquant des besoins divergents et de nombreuses parties prenantes. BBCG emploie une approche simple pour résoudre ces cas complexes, s’appuyant notamment sur son réseau d’experts à l’échelle nationale. Les clients peuvent essentiellement compter sur le soutien d’une équipe pluridisciplinaire composée d’experts techniques qui comprennent les nuances des marchés locaux dans lesquels les sinistres traités ont eu lieu. Notre équipe peut de plus compter sur l’appui d’un logiciel de gestion de réclamations exclusif qui a été développé à l’interne et spécifiquement pour la gestion des sinistres relatifs au domaine du cautionnement. Le candidat retenu peut s’attendre à un régime de rémunération pour cadres supérieurs compétitif.
SCM Services d’assurances et ses sociétés affiliées sont ravies de recevoir la candidature de personnes handicapées et encouragent même l’envoi de telles candidatures. Les candidats ayant besoin d’une aide particulière peuvent à tout moment en faire la demande durant le processus de recrutement et d’évaluation.
Déclaration au sujet d’approches non sollicitées — agences de recrutement
SCM Services d’assurances (SCM) et ses sociétés affiliées n’accepteront pas l’envoi de C.V. non sollicités de la part de tiers recruteurs et demandent en conséquence aux agences de ne pas entrer directement en contact avec les employés ou les gestionnaires de notre entreprise pour présenter des candidats. Nous tenons aussi à faire ressortir que SCM ne versera PAS de commission pour l’embauche de toute personne dont le C.V. n’était pas sollicité et traitera les C.V. de cette nature comme des documents à caractère public. Les C.V. envoyés directement par les candidats sont les bienvenus.
A division of ClaimsPro - BBCG Claim Services, is seeking a full-time Surety Adjuster to join our growing team,
BBCG Claim Services is a division within ClaimsPro’s Specialty Risk Division (SRD) that specializes in the investigation and management of surety, crime, cyber and other niche financial lines claims. We are Canada’s largest team of independent Loss Adjusters specifically dedicated to the handling of surety losses on behalf of surety and insurer clients. Our team is comprised of highly experienced individuals who possess professional backgrounds in finance, accounting and insurance. The BBCG team has a national presence from coast-to-coast with regional offices in British Columbia, Ontario and Quebec. BBCG handles a wide range of contract and commercial surety losses across Canada and internationally, coordinating our team of experts to oversee all aspects of claims through efficient and timely resolution.
BBCG is recognized as an industry leader in performing consistently professional and technically superior investigations . Our team of technically skilled Adjusters offers over 150 years of combined experience, which ensures our clients receive the required support and advice that is essential when handling losses in specialty and niche surety and insurance markets.
From the boardroom, the job site, and beyond to the courtroom, clients rely on BBCG’s technical expertise and years of practical experience to anticipate developments, identify opportunities, and offer innovative solutions to accurately measure exposures and mitigate risk.
BBCG's successful candidate must have more than three years' experience in bonds or related fields such as construction law, engineering and/or project management, and have demonstrated these qualities during his/her career:
Superior skills in monitoring and managing construction contracts;
Superior skills in conducting claims investigations.
Superior ability to interpret surety
Exceptional ability to interpret complex contractual wordings and coverage conditions.
Superior report writing ability, and proven ability to analyze and present claim data to sureties/insurers in an organized and professional manner
Current working knowledge of relevant jurisprudence applicable to the surety industry
Up-to-date, practical knowledge of case law applicable to the surety and construction industries
Ability to oversee and direct consultants, lawyers, contractors and engineers, and other experts to ensure timely and effective claim resolution
University degree or a combination of education and relevant experience;
Adjuster’s license designation or working towards completion;
Additional key assets and skills such as:
Background in law or engineering would be an asset;
A professional demeanor and ability to communicate clearly to all stakeholders in a formal group setting
Superior problem-solving skills and the ability to formulate practical solutions to successfully resolve complex disputes
Licensed in jurisdictions inside and outside of home province
Experience with mediation/alternate dispute resolution, provision of evidence at discovery/trial, provision of sworn statement on claim related matter
A strong work ethic and desire to deliver a superior work product
The ability to travel locally and abroad to attend site visits, project and other in-person meetings
Willingness to attend and participate in industry seminars and workshops
A desire to engage in professional development and continuing education/training with the aim of continuously improving the level of service provided to clients
Accounting and computation skills; working knowledge of financial statements and accounting records an asset;
Strong computer skills to adapt to various IT environments; advanced knowledge of Excel and Word an asset;
Extremely well-honed organizational skills to prioritize day-to-day activities to allow efficient and effective progress of file management activities;
Ability to develop and maintain strong business relationships with a wide spectrum of people;
Ability to work independently with minimal supervision
Candidates must be curious and eager to learn
In addition to the adjustment of surety losses, BBCG also focuses on commercial losses in Complex Financial lines, which includes, but is not limited to:
Experience in the handling of claims in the above areas is also a key asset.
Surety claims range from minor disputes to large and complex, involving multiple stakeholders and divergent needs. BBCG manages this complexity with a simple approach by leveraging its national network of experts. Clients ultimately benefit from a multi-disciplinary team of technical experts who understand the nuances of the markets local to the claim. Our team is further empowered by proprietary claim management software developed internally strictly for surety claims handling. The successful candidate can expect a competitive executive compensation package.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Laval, Quebec
Apply Now
Senior Property Field Adjuster, HYBRID (Calgary, AB)
Company: ClaimsPro LP
Senior Property Field Adjuster, HYBRID (Calgary, AB)
We have an existing opportunity to add a Senior Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area.
Job Summary
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, provide high level of customer service to clients and the insured.
Participate and share ownership and responsibility for afterhours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Minimum of 5 years + of relevant experience with property claims.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
Alberta Adjuster’s license, or currently pursuing exam
Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Calgary, Alberta
Apply Now
Intermediate or Senior Property Adjuster, Full-Time, HYBRID (Barrie, ON)
Company: ClaimsPro LP
Intermediate or Senior Property Adjuster, Full-Time, HYBRID (Barrie, ON)
Salary range: $0.00 - $0.00 hourly
We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Barrie area.
Job Summary
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, provide high level of customer service to clients and the insured.
Participate and share ownership and responsibility for afterhours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 3 years' of relevant experience in claims adjusting
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and business development staff from coast to coast
You are compensated for your billable hours and other costs.
You are working in parallel with other SCM Insurance services teams
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
Barrie, Ontario
Apply Now
