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Company:

ClaimsPro LP

Bilingual French/English (part-time) Claims Service Representative - Mississauga

Job Description Summary:

Job Description:

Do you have strong Communication skills? Are you Detail Oriented with excellent Quality Control and Organizational skills? Do you thrive in a Fast-Paced and Client Focused environment where the ability to juggle Multiple Priorities is key? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At ClaimsPro, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian. We are Canada’s largest independent, privately owned insurance services provider, consisting of a national network of highly qualified professional adjusters who provide claims management solutions for Canada’s insurance and corporate industries.

What will you do?

As a Bilingual (French and English) Claims Service Representative, your attention to detail and organization skills will be put to the test providing immediate, front-line customer service assistance to policyholders. You will fulfill an important role in the claims creation process for new claims received via email, fax and telephone. You will field and enter new claims reports and respond to customer inquiries, escalating more complex issues according to company policies and procedures. In addition, you will perform a variety of administrative duties, including correspondence, research and reporting. 

You have preferably completed a post-secondary education. You have superior computer and communication skills and possess a high degree of attention to detail. Previous experience in the insurance industry is ideal not necessary though, as is completion or willingness to complete CIP courses on the employers expense.

What We Offer?

At ClaimsPro, our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within ClaimsPro, but across the SCM suite of companies.

You will work in shifts on a six (6) day rotating basis between the hours of 7 am and 8 pm.Saturdays shift is 8 am to 5 pm. This is a part-time opportunity and will require 20 hours of work per week. We offer a competitive hourly rate for this role.

If you enjoy freedom on the job to work independently (remote at times), but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of interviews with the hiring team.

Join our team and let your talents shine!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.