Company:

ClaimsPro LP

Claims Triage Specialist, Full-Time, In Office-Mississauga, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team!

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

What we offer:
•    Competitive compensation: $38,500 – $44,000 annually
•    In addition, you’ll enjoy:
•    Work-Life Balance
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Employee Referral Bonuses
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Intermediate Auto Claims Adjuster - Toronto, Ontario, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

We currently have an existing opportunity to add an Intermediate Auto Claims Adjuster to our team! This position is available in the Greater Toronto Area.

This will be a Hybrid work environment.

•  Why join ClaimsPro? We are proud of our people and it shows:
  • You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
  • You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services;
  • Your claims load is driven by senior executives and business development staff from coast to coast;
  • You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
  • you are working in parallel with other SCM Insurance services
  • Your continuous education fees are reimbursed to maintain your license;
  • Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
• 
  Visit  www.claimspro.ca to learn more
  
  The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
  
  Qualifications and Experience:
  • The ideal candidate should have experience in working with auto claims
  • University degree or post-secondary education related to insurance
  • Minimum of 3 years’ experience is an asset
  • Adjuster’s license, or currently pursuing CIP designation
  • Equivalency in combination of education and experience will be considered.
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

 

#ClaimsPro

Company:

ClaimsPro LP

Superviseur-Quebec City, Quebec, Canada

 

 

Nous recherchons actuellement un superviseur dans les sinistres automobiles et les sinistres en dommage directs en residential et commercial pour rejoindre notre équipe dans l’Est du Québec!

Nous recherchons un candidat possédant une solide expérience dans le secteur de l’assurance, de préférence avec une expertise approfondie dans le traitement des sinistres automobiles et des sinistres directs. Une expérience antérieure en supervision ou en gestion serait considérée comme un atout majeur.

Le titulaire du poste sera chargé de :

• Assurer le leadership, l’accompagnement et le soutien technique d’une équipe d’experts en sinistres dans les domaines de l’assurance des particuliers et de l’assurance des entreprises.

• Surveiller la productivité, la charge de travail et les normes de service.

• Soutenir le développement des collaborateurs et la gestion de la performance.

• Veiller au respect des procédures de l’entreprise et des attentes des clients.

• Participer au recrutement, à l’intégration des nouveaux collaborateurs et à la planification de la relève.

• Entretenir de solides relations avec les clients et les parties prenantes internes.

• Favoriser un environnement de travail positif et collaboratif au sein de l’équipe.

Profil recherché

• De nombreuses années d’expérience dans le domaine de l’expertise en sinistres résidentiels et professionnels

• Solide expertise technique

• Posséder un permis d’expert en sinistres valide au Québec

• Capacités de leadership et d’accompagnement influentes

• Grande rigueur, bon jugement et souci de la qualité

• Bonne compréhension des attentes des assureurs et des clients

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme

#ClaimsPro/IndemniPro

Company:

ClaimsPro LP

Property Adjuster, HYBRID- Markham, ON, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

We have an existing opportunity to add an Intermediate Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the GTA East (East Toronto, York Region, Durham). 

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 3 to 5 years' experience handling Property claims.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, you will provide high level of customer service to clients and the insured. 
• You will participate and share ownership and responsibility for after-hours customer service requirements when required
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 3 to 5 years' experience handling property claims
• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Preference to those who qualify for full licensing in Ontario.
• Effective analytical skills, including identification of cause-and-effect dynamics
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
• You will be supported by experienced local claims support, centralized after hours support, and dictation services
• Your claims load is driven by senior executives and business development staff from coast to coast
• You are compensated for your billable hours and other costs.
• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 
• Work-Life Balance & Hybrid/Remote Work Opportunities 
• E-flex Benefits Program & Wellness Initiatives 
• Registered Retirement Savings Plan (RRSP) with 2% Match 
• Training, Career Development, and Employee Recognition Programs 
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Junior Adjuster - Edmonton, Alberta, Canada

 

 

We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 1-year relevant experience in claims adjusting or related-field.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.

What We offer:

• Compensation is commensurate with experience, qualifications, and internal equity. 

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Bodily Injury Adjuster - Markham, Ontario, Canada

Compensation range: $67,200.00 - $93,300.00 annually

 

 

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you and provide you with friendly coworkers, and a place to grow your career.

 

We have an existing opportunity to add a full-time Bodily Injury Adjuster to our growing team!

This position has the opportunity to be Hybrid or Remote.

 

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients.

 

Visit www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

 

To succeed in this role, the ideal candidate should have experience in Automobile and General Liability Bodily Injury. 

The candidate must have CGL experience , as well as the following competencies;

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous adjusting experience preferred
• Advanced communication skills including:
• Effective written skills including grammar and those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Qualifications & Experience

• University degree or post-secondary education related to insurance.
• Minimum of 1 year BI Claims experience.
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing or have completed the CIP designation
• Valid G driver's license - this position will require in person scene investigations and road work

 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

 

#ClaimsPro

Company:

ClaimsPro LP

Liability Adjuster, Hybrid--Peterborough, Ontario, Canada

 

 

Company:

ClaimsPro LP

Liability Adjuster, Hybrid-Markham, Ontario, Canada

 

 

We have an existing opportunity to add a Liability Adjuster to join our growing team!

You will work in a Hybrid based environment supporting field requests within the Markham area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in liability including: Commercial General Liability, Auto Bodily Injury and Personal Lines liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with timely and solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5 years' relevant experience in claims adjusting; field experience is an asset.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Ontario licensing is required and multijurisdictional licensing would be considered an asset.

• Effective analytical skills, including identification of cause-and-effect dynamics.

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Liability Adjuster, Hybrid-Whitby, Ontario, Canada

 

 

We have an existing opportunity to add a Liability Adjuster to join our growing team!

You will work in a Hybrid based environment supporting field requests within the Whitby area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in liability including: Commercial General Liability, Auto Bodily Injury and Personal Lines liability.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with timely and solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 5 years' relevant experience in claims adjusting; field experience is an asset.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Ontario licensing is required and multijurisdictional licensing would be considered an asset.

• Effective analytical skills, including identification of cause-and-effect dynamics.

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Property Desktop Adjuster - Commercial & Personal Lines - Markham, Ontario, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

We have an existing opportunity for an experienced Intermediate Property Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada.

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• You will be supported by experienced local claims support, centralized after hours support, and dictation services.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• Your workload is balanced, and you will be compensated for your billable hours.

• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Commercial & Personal Lines Property claims. Some experience in Auto or Liability claims will be considered an asset, as well as the following competencies:

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)

• Previous adjusting experience preferred

• Advanced communication skills including:

• Effective written skills including grammar and those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

Qualifications & Experience:

• University degree or post-secondary education related to insurance is nice to have.

• Minimum of 3 years’ experience.

• CIP designation or working towards designation.

• Adjuster’s license or have completed a minimum of the below 4 CIP courses:
  C11: Principles and Practice of Insurance
  C12: Insurance on Property
  C13: Insurance Against Liability—Part 1
  C14: Automobile Insurance—Part 1
  C110: Essentials of Loss Adjusting (Nice to have)

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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