Company:

ClaimsPro LP

Administrative Assistant - In-Office - Burlington, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

We have an existing opportunity to add a full-time Administrative Assistant to our team! This position is In-office and will be located in our Burlington, ON office.

Candidate should live close to the office location, as you will be expected to be in office weekly.

Competitive Pay: $38,700 - $53,700 CAD Annual - compensation range is commensurate with experience, qualifications, and internal equity

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust/Claimspace software.

• Your workload is balanced.

• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit davies-group.com/northamerica or www.claimspro.ca

Job Responsibilities

• Support to the adjusting team (Accident Benefits, Liability, Property or other areas) and the branch office

• Provide high level of customer service to clients and the insured

• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines

• Professional telephone manner and excellent communication skills both written and verbal

• Ability to problem solve and work well independently and in a team environment

• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively

• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization

• Ability to work well under pressure and maintain composure in a fast paced and changing environment

• Maintaining applicable information and data entry within internal claims management software

• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files

• Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster

• Transcribing reports and statements when required

• Processing client invoicing for claims and prepare files for closure

• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed

• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries

• Reception relief answer phones and forward calls in a timely, professional and efficient manner

• Other duties as assigned

Qualifications & Experience

• A post secondary diploma in Office Administration

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning

• Able to draw valid conclusions and effectively communicate them.

• Qualify for Adjuster’s license - must be willing to take courses and obtain license in the future

• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)

• Previous experience within a dynamic team will be given preference. 

• Previously demonstrated ability to execute high attention to detail

• Demonstrated ability to manage changing priorities and proven organizational skills

• Demonstrated behaviors showing initiative behaviors and follow-up skills

• Demonstrated ability to maintain a high level of confidentiality 

• Demonstrated professionalism and work ethic

• Proven ability to contribute to and work well within a team environment

• Advanced communication skills including:

• Effective written skills including grammar and those of a technical nature

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Commitment to ongoing education and learning

• Positive Team Dynamics

• All prospective employees must pass a background check

• Time Allocation estimations are subject to change

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Administrative Assistant - Sudbury, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

We have an existing opportunity to add a full-time Administrative Assistant to our team! This position is In-Office and will be located in our Sudbury, ON office.

Candidate should live close to the office location, as you will be expected to be in office weekly.

Competitive Pay: $38,700 - $53,700 CAD Annual - compensation range is commensurate with experience, qualifications, and internal equity

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust/Claimspace software.
• Your workload is balanced.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit davies-group.com/northamerica or www.claimspro.ca

Job Responsibilities

• Support to the adjusting team (Accident Benefits, Liability, Property or other areas) and the branch office
• Provide high level of customer service to clients and the insured
• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
• Professional telephone manner and excellent communication skills both written and verbal
• Ability to problem solve and work well independently and in a team environment
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Maintaining applicable information and data entry within internal claims management software
• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
• Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
• Transcribing reports and statements when required
• Processing client invoicing for claims and prepare files for closure
• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed
• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries
• Reception relief answer phones and forward calls in a timely, professional and efficient manner
• Other duties as assigned

Qualifications & Experience

• A post secondary diploma in Office Administration
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning
• Able to draw valid conclusions and effectively communicate them.
• Qualify for Adjuster’s license - must be willing to take courses and obtain license in the future
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)
• Previous experience within a dynamic team will be given preference. 
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality 
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Advanced communication skills including:
• Effective written skills including grammar and those of a technical nature
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Commitment to ongoing education and learning
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Independent Contract Adjusters - multiple roles & locations - Work from Anywhere in Canada - Remote

 

 

Interested in joining us as a Contract Adjuster?

Temporary assignments for Desktop Property Adjusting (residential or commercial) are currently available and will frequently become available in the future. You will be able to work REMOTE from any region (Alberta, Ontario, Saskatchewan, British Columbia, Manitoba, Quebec, Newfoundland, Prince Edward Island, Nova Scotia).

Current assignments available:

• 3-6 months.  Ontario/Alberta or QC licensed

• 3 months Manitoba licensed

How we support you:

• Backed by the largest independent adjusting firm in Canada, a consistent, reliable and sustainable company

• Competitive compensation hourly rate structures

• Easy access to ClaimsPro’s proprietary claims management software for convenient access to claims

QUALIFICATIONS

• At least 3 years of claims experience

• Valid adjuster’s licenses are required in province of residence or any other Canadian province (according to regulations)

• Must reside in Canada

• Effective analytical skills, including identification of cause and effect dynamics.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Experience and knowledge of Xactimate / Xactware is preferred.

• Special licenses and certifications, as well as being bilingual are an added plus.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

Visit www.claimspro.ca to learn more.

What We offer:

Competitive hourly rate based on hours worked

Apply online today by submitting your information.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

ClaimsPro LP

Administrative Assistant - Temporary Contract - Calgary, Alberta, Canada

 

 

We have an existing opportunity to add a Full-time (contract) Data Entry/ Administrative Assistant to our team! This position will be covering a Short-Term leave (9 months) and is for our ClaimsPro Centralized Services department.

Compensation: $37,000 CAD annually.

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients.

The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, billing/invoicing, and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.

Responsibilities
• Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster
• Other duties as assigned

Education, knowledge and experience required
• Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference.
• Proven ability to contribute to and work well within a team environment
• All prospective employees must pass a background check

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Supervisor, Liability Claims, Remote

Compensation range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add a Liability Claims Supervisor to our team!

The Liability Claims Supervisor will actively manage the day to day Adjusting Team composed of Liability desktop adjusters. This position involves leading and managing staff within our National Accounts business division with respect to quality and customer service excellence, training and development, and technical support. This role is critical in ensuring the delivery of quality adjusting services while supporting the growth and development of the unit. The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. To succeed in this role, the ideal candidate should have experience in Commercial lines Liability claims.

Role Responsibilities:

• Meet or exceed service level agreements for our Commercial Clients.
• Create a high-performance work environment
• Support achievement of financial and production targets through management of KPIs such as abeyance, cycle time, adjuster billings, claims response times, and interim and final billings
• Completion of quality assurance reviews to ensure quality standards are met
• Weekly review of the operational dashboard KPI targets  
• Responsible for handling escalated complaints to ensure resolution reached
• Provide leadership, guidance and mentoring to direct reports to achieve their full potential
• Act in a consultative and advisory capacity on claims matters and technical issues
• Individual meetings with adjuster for approval of denials and settlements above the adjusters’ authority
• Participate in the recruitment, selection and performance management of staff

Qualifications & Experience:

• University degree or combination of education and equivalent business experience
• CIP Designation or working towards completion (must have relevant CIP courses needed for Adjuster license qualification)
• Minimum of 7 years’ experience in Personal Lines and Commercial Liability claims adjusting
• Prior Supervisory experience an asset
• Fully licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec, OR has the ability to be licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Demonstrated leadership in training and mentoring junior staff and creating a career path
• Strong computer skills including working knowledge of Microsoft Office Suite and an ability to learn new technical systems including Client claims systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Bilingual is an asset

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your workload is balanced and is driven by senior executives and business development staff from coast to coast.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit  www.claimspro.ca to learn more.

What We Offer:

• Competitive Pay: $80,300 to $111,500 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity.
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#Claimspro

Company:

ClaimsPro LP

Account Manager -Remote

Compensation range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity for an Account Manager. You will be working with the National Accounts Leadership team, as the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients.

Why join ClaimsPro?

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs.
• Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending.
• Your continuous education fees are reimbursed to maintain your license.
• Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.

Role Responsibilities:

• Management of a portfolio of client accounts relating to automobile, property and general liability exposures.
• Establish and implementation of Best Handling Practices unique to each client.
• Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed.
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Conduct regular stewardship and client facing meetings
• Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management
• Weekly review of the operational dashboard KPI targets  
• Potential leadership, guidance and mentoring of a dedicated adjusting team
• Act in a consultative and advisory capacity on claims matters and technical issues
• Participation in the RFP process for new business and existing client contract renewals

Qualifications & Experience:

• University Degree and/or CIP/FCIP Designation
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong negotiation skills
• Ability to speak and write in French is an asset

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Claims Triage Specialist, Mississauga, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team! This is an in-office position located in Mississauga.

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Property Claims Adjuster, Fort McMurray, Alberta, Canada

 

 

We have an existing opportunity to add a Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Fort MacMurray area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 1 years of relevant experience in claims adjusting

• Ongoing commitment to education and learning; level 1 adjuster’s license, and/or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.claimspro.ca to learn more.

What We offer:

Salary range – $ 56,300 - $ 78,100/year.  Salary is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

In addition, you’ll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Junior Adjuster - Edmonton, Alberta, Canada

 

 

We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 1-year relevant experience in claims adjusting or related-field.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.

What We offer:

• Compensation is commensurate with experience, qualifications, and internal equity. 

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

Company:

ClaimsPro LP

Property Adjuster - Calgary, Alberta, Canada

 

 

We have an existing opportunity to add an Intermediate Property Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary (Southern Alberta Region).

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 3 to 5 years' experience handling Property claims.

Key Responsibilities

• Prompt contact and follow up with policy holders, clients, and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
• Identify exposures, complete focused coverage analysis reports. recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, you will provide elevated level of customer service to clients and the insured.
• You will participate and share ownership and responsibility for after-hours customer service requirements when required.
• Perform duties assigned to him/her in compliance with established work standards, policies, and procedures.

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 3 to 5 years' experience handling property claims
• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Preference to those who qualify for and/or currently hold full licensing in Alberta.
• Effective analytical skills, including identification of cause-and-effect dynamics.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Initiative-taking and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong people skills allow you to effectively deal with conflict and demanding situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over seven hundred independent adjusters from nine other provinces, two territories.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claimspace software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after-hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs.
• Your workload is balanced to ensure you can maintain a high-quality level.

Visit www.claimspro.ca to learn more.

What We offer:

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

In addition, you will enjoy:

• Compensation is commensurate with experience, qualifications, and internal equity. 
• Pay-for-Performance Incentives 
• Work-Life Balance & Hybrid/Remote Work Opportunities 
• E-flex Benefits Program & Wellness Initiatives 
• Registered Retirement Savings Plan (RRSP) with 2% Match 
• Training, Career Development, and Employee Recognition Programs 
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro