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Company:

ClaimsPro LP

Adjointe administrative / Administrative Assistant

Résumé du poste

Ce rôle fournira un soutien administratif et bureautique à un groupe d'experts de l'équipe du BBCG Laval dans l'exercice de leurs fonctions.

Administration

• Ouvrir et distribuer poste/courrier
• Pour les documents des dossiers réclamants, numériser les documents et envoyer dans les fichiers respectifs
• Prendre les appels et les transférer à l’expert concerné
• Entrer le temps journalier de toute l’équipe
• Placer les commandes de fourniture de bureau
• Produire/émettre la facturation mensuelle et transmettre aux clients
• Envoyer demande de paiement pour factures impayées 60 jours +
• Toute autre tâche requise

Dossiers

• Ouvrir les nouveaux dossiers
• Préparer diverses lettres/dictées pour les réclamants
• Préparer divers contrats/quittances pour les réclamants
• Préparer divers rapports/dictées pour les assureurs
• Faire échange quittance/chèque – réclamant passe au bureau
• À la demande de l’expert, faire des recherches sur internet
• À la demande de l’expert, préparer divers tableaux
• Traduire divers documents/lettres/courriels en anglais/français lorsque nécessaire
• Classement (physique/virtuel), si nécessaire
• Toute autre tâche requise

Qualifications et compétences requises

• Études postsecondaires (diplôme ou certificat) liées au secrétariat ou à l'administration de bureau ; une formation en comptabilité sera un atout.
• De préférence avec au moins 5 ans d'expérience de travail pertinent fournissant un soutien administratif à une équipe de professionnels.
• Maitrise de Microsoft Office, en particulier Word, Excel et PowerPoint. La connaissance d’Adobe PDF pour la création de documents/formulaires et mise en page est un atout.
• Maitrise de l'anglais et du français parlés et écrits (bilingue)
• Capacité à prioriser le travail et à gérer les attentes
• Excellentes compétences organisationnelles.
• Possède de solides capacités d'initiative et peut travailler avec un minimum de supervision.

Job Summary

This role will provide administrative and office support to a group of experts at the BBCG Laval team in the performance of their duties.

Administration

• Handling of mail/courier
• For documents for our claimants’ files, scan and upload into each respective file
• Take calls and transfer to the proper expert.
• Enter Day Cards for the team
• Order supplies
• Process/issue monthly invoices and submit to the clients
• Prepare payment request for unpaid invoices for more than 60 days
• Other duties as required

Files

• Open new files
• Prepare various letters/dictations for the claimants
• Prepare various contracts/releases for the claimants
• Prepare reports/dictations for the insurers
• Exchange release/cheque – claimant comes to the office
• Under the supervision of the expert, search information on the internet
• Under the supervision of the expert, prepare various tables
• Translate various documents/letters/emails in English/French when required
• Filing (physical/virtual), if necessary
• Other duties as required

Qualifications and Skills Required

• Post-secondary education (Diploma or Certificate) related to Secretarial or Office Administration; background in accounting will be an asset.
• Preferably with at least 5 years of relevant work experience providing administrative support to a team of professionals.
• Proficient with Microsoft Office, particularly Word, Excel and PowerPoint. The knowledge of Adobe/PDF for documents / forms creation and layout is an asset.
• Proficiency in spoken and written English and French (bilingual)
• Ability to prioritize work and manage expectations
• High organizational skills and able to think on their feet.
• Has strong initiative skills and can work with minimum supervision.

Qualifications and experience:

• Grade twelve diploma
• A post secondary diploma in Office Administration will be given preference.
• Previous experience within a dynamic team will be given preference.
• Minimum 4 - 6 year’s experience in an administrative support role is required
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Intermediate experience with Excel, Word, PowerPoint is required
• All other computer applications –must have the aptitude and ability to learn as required (i.e. Visio).

• Detail Oriented
• Customer Service oriented
• Action oriented

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Company:

ClaimsPro LP

Bilingual Claims Service Representative - Full-time (Mississauga/Remote)

Job Description Summary:

Job Description:

We are looking for Bilingual French/English speaking Customer Services Representatives to join this growing team! Multiple roles available.

• Provide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  
  * Please note that this position requires shift work on a seven (7) day rotating basis 24 hours a day.

  
  *Only candidates fully bilingual in French and English will be considered
  *This is a full-time opportunity, and will require 37.5 hours of work per week.  Initial training will be onsite in Mississauga then we will sponsor a work from home environment

** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **


Responsibilities

• Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to ECS menu
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

• Post secondary education
• Minimum 1 year administrative experience
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

ClaimsPro LP

Bilingual Claims Service Representative - Full-time - Immediate Hire (Mississauga)

Provide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* Please note that this position requires shift work on a six (6) day rotating basis between the hours of 7am to 8pm  - (Monday to Friday) and 8am to 5pm (Saturday)
*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week. Will need to work in the Mississauga office during the training period with the possibility of being home-based afterwards.
** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **

Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
• Quality management- look for means of improving as well as promoting quality
• High level of motivation
• A sound knowledge of telephone etiquette

Responsibilities
• Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to ECS menu
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required
• Post secondary education
• Minimum 1 year administrative experience
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

ClaimsPro LP

Chef d'équipe/Team Lead - (Laval, Quebec)

Travaillant au bureau régional de Laval le chef d’équipe conseille les experts en sinistres et répond à leurs questions quant aux procédures à suivre dans le traitement des dossiers et au niveau du service aux clients

Compétences requises pour réussir

• Permis d’expert en sinistres, catégorie 5a
• 7 à 10 années d'expérience dans les règlements de sinistres en assurance des particuliers et en assurance des entreprises
• Expérience en Gestion d’une équipe de 1 à 3 ans serait un atout.
• Bilinguisme un atout – anglais/français (oral et écrit)
• À l'aise dans l'utilisation des outils Microsoft
• Titre PAA un atout

RESPONSABILITÉS PRINCIPALES:

• Effectuer la gestion quotidienne de l’équipe (répartition de la charge de travail, gestion du temps de présence, vacances, temps supplémentaire, etc.)
• Participer aux évaluations de performance (ACE) et à l’établissement des objectifs annuels des membres de son équipe. Motiver les membres de son équipe en fonction des orientations de l’entreprise
• Informer le directeur des besoins de formation et d‘organisation du service et suggérer des pistes d’amélioration. Effectuer ensuite le suivi de la mise en place de ces modifications
• Élaborer les plans de formation et/ou de gestion de la performance pour les employés
• Participer à des projets spéciaux à la demande de son supérieur
• Participer aux rencontres de chefs d’équipe et transmettre l’information à son équipe.
• Travailler en collaboration avec le ou les autres chefs d’équipe dans la planification et la promotion des meilleures pratiques
• Participer au processus d’embauche d’expert
• Rencontrer les objectifs de production établies par le directeur

Exemples :

• Établir les objectifs et procéder à l’évaluation des membres de l’équipe
• Répartir le travail
• Organiser l’horaire de l’équipe
• Planifier et approuver les vacances et les absences
• Transmettre l’information de la direction aux experts
• Effectuer la vérification des plaintes de niveau 1
• Emettre les directives aux experts de son équipe
• Analyse du rapport de rendement (production, abeyance, qualité) par expert et identification des cas problématiques

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des adaptations sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Working at the Laval regional office, the team leader advises claims adjusters and answers their questions regarding the procedures to be followed in handling cases and in terms of customer service.

Skills required for success:

• Claims adjuster's license, category 5a
• 7 to 10 years of experience in personal and commercial lines claims settlements
• Experience in Managing a team of 1 to 3 years would be an asset.
• Bilingualism an asset - English / French (oral and written)
• Comfortable using Microsoft tools
• PAA title an asset

MAIN RESPONSIBILITIES:

• Perform the daily management of the team (distribution of the workload, management of attendance time, vacation, overtime, etc.)
• Participate in performance evaluations (ACE) and the establishment of annual objectives for team members. Motivate the members of his team according to the orientations of the company.
• Inform the director of the training and organizational needs of the service and suggest areas for improvement. Then follow up on the implementation of these changes.
• Develop training and / or performance management plans for employees.
• Participate in special projects at the request of his superior.
• Participate in team leader meetings and pass the information on to your team.
• Work in collaboration with the other team leader (s) in planning and promoting best practices.
• Participate in the expert hiring process.
• Meet the production objectives established by the director.

Examples:

• Set goals and assess team members.
• Distribute the work.
• Organize the team's schedule.
• Plan and approve vacations and absences.
• Transmit information from management to experts.
• Perform level 1 complaint verification.
• Issue directives to the experts of his team
• Analysis of the performance report (production, abeyance, quality) by expert and identification of problematic cases.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster (FT/Permanent) - Kapuskasing, ON

?Overview

We are currently looking to add an experienced Multi-line Adjuster to our Kapuskasing location!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

•    You will be part of a team of over 700 independent adjusters from across Canada.

•     Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

•     You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

•    You will be supported by experienced local claims support, centralized after hours support, and dictation services.

•    Your claims load is driven by senior executives and business development staff from coast to coast.

• Your workload is balanced and you will be compensated for your billable hours.

•   You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

 •    Our local office in Peterborough will welcome you, provide you with a nice office, friendly coworkers and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Job Responsibilities:

Direct field investigations as required for exposure and within account guidelines parameters. Make initial contact as per account guidelines. Report to client as per account guidelines. Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements. Provide high level of customer service to clients and the insured.

Qualifications and Experience:

University degree or post-secondary education related to insurance. Equivalency in combination of education and experience will be considered.

Employment Type

Full-time

Job Functions

• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics.
• Good investigative manner.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• General knowledge on the use of Xactimate and XactAnalysis. Certification in Level 1 or Level 2 preferred.
• General familiarity and comfort with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive).
• Previous adjusting experience
• Advanced communication skills including:
  • Effective written skills including those of a technical nature.
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

Environment/Work Conditions  

• This position requires some travel
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

• SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

  Seniority Level

  Mid-Senior level

  Industry

• Insurance
• Administrative

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster - Full time Permanent - Yellowknife, NWT

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential.  

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit www.scm.ca or www.claimspro.ca

• Investigate, negotiate and settle claims 
• Direct field investigations as required for exposure and within account guidelines parameters. 
• Make initial contact as per account guidelines. 
• Report to client as per account guidelines. 
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements 
• Provide high level of customer service to clients and the insured 

• University degree or post-secondary education related to insurance
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• Previous adjusting experience preferred
• Proficient in Xact and Xactanalysis
• Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.?

• The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

• To succeed in this role, the ideal candidate should have background/experience in Auto, Property, Casualty, Commercial General Liability, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;

• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

  Environment/Working Conditions

• This position requires some travel
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster - Permanent - Burnaby

Job Description Summary:

Job Description:

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential.  

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit www.scm.ca or www.claimspro.ca

Duties :

• Manage a portfolio of intermediate and advanced property damage claims. Primarily water damage and fire claims.
• Residential and Commercial claims
• Adjusting of Specialty claims including Employee Theft, E&O, Fraud and Business Interruption
• Adjusting of some Liability claims
• Claims upto and in excess of $ 1,000,0000
• Report directly to various insurers. Produced detailed and timely reports

Qualifications :

• Minimum of 2 years’ experience as a property claims adjuster
• Experience with water damage and fire claims
• Experience in residential and commercial claims
• Some experience with specialty claims
• Experience with large losses (in excess of $ 250,000) is preferred
• Some experience with Liability claims is preferred
• CIP Designation is preferred or working towards same

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster - permanent - Swift Current

Role Summary 
We are currently looking to add a claims adjuster to our Regina team! Must be able to immediately qualify for a level 1 SK adjuster's license. 
 
The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.  

This position can either be desktop or road adjusting as determined by business needs.
 
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more 

Education, knowledge and experience required  

• At least 2 years' relevant experience in claims adjusting 
• Must be able to obtain a level 1 Adjuster's license in SK 
• Ongoing commitment to education and learning
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them. 
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information 

Advanced communication skills including:  

• Effective written skills including those of a technical nature 
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. 
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. 
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. 
• Strong commitment to ongoing education and learning.

 
Environment/Work Conditions 
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Claims Service Representative - Full-time-Future Start (Mississauga/Remote)

Role Summary
The key focus of this position is to provide immediate and customer-focused assistance to policy holders who are reporting insurance claims. The CSR must document initial loss details and activities to ensure that the caller’s experience timely and service-oriented disposition of calls.

* Please note that the hours of work are operationally dependent and based on a rotating schedule over 24 hours per day / 7 days per week
** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **

Competencies required to succeed
This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment and meeting deadlines.
He/she must:
• Be action/results oriented, with ability to take initiative
• Possess strong written and verbal communication skills
• Have mature and friendly disposition in dealing with pressures at work
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Have intermediate computer skills and ability to learn new computer system
• Professional demeanor and strong customer service & interpersonal skills (pleasant and friendly mannerism; ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization;
• Excellent organizational skills / ability to prioritize / to follow instructions as well as take responsibility for their actions
• Able to work in fast paced, evolving environment

Responsibilities
• Sign into phone queue and answer calls in accordance with client call scripts
• Intake, setup and triage claims via email, fax, web submission, and telephone
• Ensure claims are setup up accurately as per account instructions
• Ensure claims are fully assigned within target timeframe
• Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required
• Triage property loss in accordance with severity scale
• Arrange for contractor and vendor assignments
• Arrange for the dispatch of field adjusters or vendor partners when required
• Maintain database of service lapses reference for root cause, report trends and make recommendations to Management
• Complete daily invoicing of client specific invoices
• Achieve and maintain established service level metrics
• Other duties as assigned

Education, knowledge and experience required
• Post-secondary education
• Minimum 3 years previous experience in an administrative/customer service role
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal – French is an asset

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

ClaimsPro LP

Commis de Documents / Document Clerk (Boucherville, Quebec, Canada)

Le commis de documents est chargé de trier les documents physiques dans les catégories appropriées et de numériser les documents physiques dans un fichier électronique.  Horaires flexibles entre 8h et 20h. Il s'agit d'un contrat de 3 mois avec possibilité d’extension.  Les candidats doivent être prêts à commencer à travailler le plus tôt possible.

Responsabilités

• Trier les documents physiques des boîtes de stockage dans les catégories appropriées.
• Numériser les documents physiques dans des fichiers électroniques.
• Sauvegarder avec précision les fichiers électroniques en utilisant la convention de dénomination définie.
• Effectuer des contrôles de qualité sur le travail effectué (documents clairs et complets, vérification de la convention de dénomination, etc.)
• Assurer l'exactitude et la livraison en temps voulu des fichiers électroniques.

          

Éducation, connaissances et expérience requises

• Expérience avec des logiciels de base (Word, Adobe Acrobat, Excel, Outlook)
• Maîtrise de l'informatique.
• Capacité à travailler de manière indépendante avec un minimum de supervision.
• Être capable d'accorder une grande attention aux détails
• Travailler dans des délais exigeants avec des priorités changeantes.

Environnement/conditions de travail

Il faut être physiquement capable de déplacer et d'ouvrir des boîtes de rangement, de trier des dossiers papier, de rester debout pendant 4 à 6 heures devant un équipement de numérisation commercial et de s'asseoir à un bureau pour utiliser un écran d'ordinateur, un clavier et une souris.