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Expert En Sinistre Interne Dommages Directs et Responsabilité Civile (incluant Blessures Corporelles) - Comptes nationaux / Desktop Property and Liability (including BI) Claims Adjuster - National Accounts (Laval, QC)
Company:ClaimsPro LP Expert En Sinistre Interne Dommages Directs et Responsabilité Civile (incluant Blessures Corporelles) - Comptes nationaux / Desktop Property and Liability (including BI) Claims Adjuster - National Accounts (Laval, QC) Expert En Sinistre Interne Dommages Directs et Responsabilité Civile (incluant Blessures Corporelles) - Comptes nationaux Nous recherchons actuellement un expert en sinistres (biens et responsabilité civile) ! Ce poste est 100 % à distance, mais un bureau vous attend à Laval si vous préférez travailler en mode hybride. Vous pouvez résider n'importe où au Canada à condition d'être titulaire d'un permis d'expert en sinistres valide au Québec (sinistres des particuliers et des entreprises). Anglais fonctionnel est requis (oral et écrit). Résumé du rôle Nous cherchons actuellement à ajouter un expert en dommage directs et responsabilité civile (1 à 3 années d'expérience) à notre équipe des comptes nationaux !! Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations en dommages directs et en responsabilité civile. Le candidat aura aussi de l'expérience en blessures corporelles ou au moins de l'intérêt pour en traiter. Responsabilités: Contact et suivi rapides avec les assurés et les réclamants. Enquêter sur la cause et faire rapport aux clients avec des recommandations solides. Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés. Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétences requises pour réussir: Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité. Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet. Capable de tirer des conclusions valables et de les communiquer efficacement. Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles. Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations. Maîtrise des ordinateurs et de la technologie actuelle Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public. Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun. Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.
Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre : Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada. Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite. Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs. Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre. Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture. Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes. Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.
Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus. Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats. We have an existing opportunity for a property & liability claims adjuster! This position is 100% remote, but an office awaits you in Laval if you prefer to work in hybrid mode. You can live anywhere in Canada if you have a valid Quebec claims adjuster's license (personal and commercial). Bilingualism in French and English is required (oral and written). Role Summary We are currently looking to add a Direct Damage & Liability (including BI) Adjuster (1-3 years experience) to our National Accounts team!! To be successful in this role, the ideal candidate will have training/experience in direct damage and liability claims. The candidate will ideally have experience in Bodily injury claims. Responsibilities: Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
Competencies required to succeed: Proactive in finding resolutions, with sense of urgency and responsiveness. Effective analytical skills including identification of cause-and-effect dynamics. Able to draw valid conclusions and effectively communicate them. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations. Must have people skills with bias towards building relationships with own team and claims stakeholders. Proficient with computers and current technology
Effective written skills including grammar and those of a technical in nature. Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
Why should you consider a career with ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. Your claims load is driven by senior executives and business development staff from coast to coast. You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage. Opportunity for you to obtain your claims adjuster license in all Canadian provinces. If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. Environment/Work Conditions We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Laval | Quebec |
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Multi-Line Claims Adjuster, HYBRID, Full-Time (Prince George, BC, Canada)
Company:ClaimsPro LP Multi-Line Claims Adjuster, HYBRID, Full-Time (Prince George, BC, Canada) We have an existing opportunity to add an Adjuster to our Prince George team! This position will work in a hybrid capacity supporting field requests within the Prince George area. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; You will be supported by experienced local claims support, centralized after hours support, and dictation services; Your claims load is driven by senior executives and business development staff from coast to coast; You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; you are working in parallel with other SCM Insurance services Your continuous education fees are reimbursed to maintain your license; Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
Visit www.scm.ca or www.claimspro.ca to learn more
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
Qualifications and Experience:
The ideal candidate should have experience at least one of these areas: Auto, Property, Liability, Accident & Benefits. Bodily Injury claims University degree or post-secondary education related to insurance Minimum of 3 years’ experience in this field Must be able to obtain a level 1 B.C. Adjuster’s license Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning, pursuing CIP designation. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Advanced communication skills including: Effective written skills including those of a technical nature Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
Competitive Compensation: $80,300.00 - 111,500.00 CAD Annual. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Prince George | British Columbia |
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Expert en sinistres - Temps plein (Rouyn-Noranda, QC)
Company:ClaimsPro LP Expert en sinistres - Temps plein (Rouyn-Noranda, QC) ClaimsPro/IndemniPro est le plus grand cabinet indépendant d’experts en sinistres au Canada. Nous employons plus de 700 experts en sinistres indépendants de partout au Canada. Notre équipe est composée de certains des meilleurs et des plus brillants talents de l’industrie et nous leur donnons les outils, la technologie et le soutien dont ils ont besoin pour exceller dans leur carrière et aider nos clients à atteindre leur plein potentiel. Pourquoi devriez-vous envisager une carrière chez IndemniPro ? Vous ferez partie d’une main-d’œuvre dynamique et vous serez formé à l’utilisation de l’industrie technologie de pointe telle que notre logiciel iAdjust. En tant que l’une des sept sociétés sous l’égide de SCM Services d’assurance, vous avez le potentiel de faire progresser votre carrière dans une multitude de domaines. Votre charge de travail est équilibrée et vous serez rémunéré pour vos heures facturables. Vous aurez droit à une multitude d’avantages tels que le remboursement des frais d’études et un régime de soins de santé et de soins dentaires à prestations flexibles qui vous permet de personnaliser votre couverture. Vous voulez en savoir plus ? Rendez-vous www.scm.ca ou www.claimspro.ca Compétences requises: Permis d’expert en sinistres, catégorie 5a Minimum 5 ans d'expérience Excellentes aptitudes à la communication orale et écrite, tant en français qu'en anglais À l'aise dans l'utilisation des outils Microsoft Titre PAA un atout Bonne gestion du temps Permis de conduire valide
Responsabilités: Travaille en étroite collaboration avec l'équipe d'experts et la direction Recueillir la version des faits des assurés/tiers/témoins en les interrogeant avec tact et vigilance selon les normes de qualité de nos clients Enquêter sur les faits et circonstances afin de déterminer la cause du sinistre et établir la responsabilité s’il y a lieu Constater et déterminer l’envergure des dommages selon les normes de nos clients Négocier un règlement équitable et satisfaisant pour toutes les parties en cause S’acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies Rencontrer les objectifs de production établies par la direction
Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.
| Rouyn-Norada | Quebec |
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Expert en sinistres - Temps Plein/Claims Adjuster - Full Time (Gatineau, QC)
Company:ClaimsPro LP Expert en sinistres - Temps Plein/Claims Adjuster - Full Time (Gatineau, QC) ClaimsPro/IndemniPro est le plus grand cabinet indépendant d’experts en sinistres au Canada. Nous employons plus de 700 experts en sinistres indépendants de partout au Canada. Notre équipe est composée de certains des meilleurs et des plus brillants talents de l’industrie et nous leur donnons les outils, la technologie et le soutien dont ils ont besoin pour exceller dans leur carrière et aider nos clients à atteindre leur plein potentiel. Nous recherchons actuellement un expert en sinistres expérimenté pour rejoindre notre équipe à Gatineau. Pourquoi devriez-vous envisager une carrière chez IndemniPro ? Vous ferez partie d’une main-d’œuvre dynamique et vous serez formé à l’utilisation de l’industrie technologie de pointe telle que notre logiciel iAdjust. Votre charge de travail est équilibrée et vous serez rémunéré pour vos heures facturables. Vous aurez droit à une multitude d’avantages tels que le remboursement des frais d’études et un régime de soins de santé et de soins dentaires à prestations flexibles qui vous permet de personnaliser votre couverture. Vous voulez en savoir plus ? Rendez-vous www.scm.ca ou www.claimspro.ca Compétences requises: Permis d’expert en sinistres, catégorie 5a Minimum 5 ans d'expérience Excellentes aptitudes à la communication orale et écrite, tant en français qu'en anglais À l'aise dans l'utilisation des outils Microsoft Titre PAA un atout Bonne gestion du temps Permis de conduire valide
Responsabilités: Travaille en étroite collaboration avec l'équipe d'experts et la direction Recueillir la version des faits des assurés/tiers/témoins en les interrogeant avec tact et vigilance selon les normes de qualité de nos clients Enquêter sur les faits et circonstances afin de déterminer la cause du sinistre et établir la responsabilité s’il y a lieu Constater et déterminer l’envergure des dommages selon les normes de nos clients Négocier un règlement équitable et satisfaisant pour toutes les parties en cause S’acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies Rencontrer les objectifs de production établies par la direction
Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats. We have an existing opening to add an experienced Adjuster to our team in Gatineau! Why join ClaimsPro? You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending Your continuous education fees are reimbursed to maintain your license Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
Qualifications and Experience:
Claims adjuster license, category 5a Minimum 5 years of experience Excellent oral and written communication skills in both French and English Proficient in Microsoft tools PAA certification an asset Good time management skills Valid driver's license required
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Gatineau | Quebec |
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Apply Now
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Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)
Company:ClaimsPro LP Intermediate Field Adjuster, HYBRID (Terrace, British Columbia) Salary range: $67,200.00 - $93,300.00 annually We have an existing opportunity to add a Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Terrace, BC area. This is an excellent opportunity to relocate within Canada! The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property and Liability claims.
Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, you will provide high level of customer service to clients and the insured. You will participate and share ownership and responsibility for after-hours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 2 years' relevant experience in claims adjusting Must be able to qualify for Level 1 adjuster license in B.C. Ongoing commitment to education and learning; pursuing CIP designation. Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level Responsible expenses will be considered for a candidate relocating within Canada.
Visit www.scm.ca or www.claimspro.ca to learn more. What We offer: Salary range – $67,200-93,300 per year. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities In addition, you’ll enjoy: Pay-for-Performance Incentives Work-Life Balance & Hybrid/Remote Work Opportunities E-flex Benefits Program & Wellness Initiatives Registered Retirement Savings Plan (RRSP) with 2% Match Training, Career Development, and Employee Recognition Programs Reimbursement for Adjusting Licenses and Dues Employee Referral Bonuses Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Terrace | British Columbia |
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Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC)
Company:ClaimsPro LP Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC) Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés. Nous recherchons actuellement un expert en sinistres pour rejoindre notre équipe à Montréal! Qualifications et expérience : - Licence d'expert en sinistres AMF valide - Classe 5A
- Au moins 3 ans d'expérience dans le règlement des sinistres ; expérience dans le domaine des sinistres automobiles
- Permis de conduire valide
- Compétences en matière de négociation et bonne gestion du temps
- Esprit d'équipe et dévoué au service à la clientèle
Responsabilités: - Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
- Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
- Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
- Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
- Participer au développement des affaires en rencontrant régulièrement les clients actuels.
- S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Nous accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats. We have an existing opening to add a Claims Adjuster to our team in Montreal! Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds. Qualifications and Experience: - Valid AMF Claims Adjuster License - Class 5A
- At least 3 years of experience in claims settlement; experience in auto claims
- Valid Driver's License
- Negotiation skills and good time management skills
- Team player who is dedicated to customer service
Responsibilities: - Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
- Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
- Determine the extent of the damage according to our clients' standards. .
- Negotiate a fair and satisfactory settlement for all
- Negotiate a settlement that is fair and satisfactory to all parties involved.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Montreal | Quebec |
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Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec)
Company:ClaimsPro LP Expert en sinistres intermédiaire/senior en responsabilité civile - temps plein (Montréal, Québec) Enquêter sur tout type de réclamation en responsabilité civile assurance des particuliers et en responsabilité civile assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés. Formation, connaissances et expérience requises: Permis valide de l'AMF d'expertise en sinistres - catégorie 5A Au moins 5 ans d'expérience dans le règlement de sinistres Permis de conduire valide
Responsabilités: Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre, évaluer les dommages, communiquer des recommandations bien fondées aux clients et négocier le règlement de sinistres : Participer au développement des affaires en rencontrant régulièrement les clients actuels. S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétences requises pour réussir Expérience en sinistre de responsabilité civile Au moins 5 ans d'expérience dans le règlement de sinistres Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Faire preuve d’esprit d’équipe Dédier aux services à la clientèle
Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.
| Montreal | Quebec |
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Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON)
Company:ClaimsPro LP Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON) Salary range: $35,200.00 - $48,900.00 annually Role Summary We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required. * In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps) * Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory. *Only candidates fully bilingual in French and English will be considered *This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities • Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required. • Provide personalized customer service of the highest level • Arrange for the dispatch of adjusters or vendor partners when required • Field and answer branch inquiries and administer to appropriate area • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management • Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required • Post secondary education is required • Minimum of 1 year of customer service or administrative experience is required • Knowledge of insurance/service industry or related experience preferred • Strong computer and telephone skills with an aptitude/ability to learn • Effective communication skills both written and verbal in English and French • Attention to detail Competencies required to succeed • Strong communication skills • Team player with a strong commitment to quality and customer service • Excellent time management and organizational skills • Pleasant and friendly mannerism • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands. • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer: • Competitive pay: $35,200.00 - $48,900.00 annually • In addition, you’ll enjoy: • Work-Life Balance & Hybrid/Remote Work Opportunities • E-flex Benefits Program & Wellness Initiatives • Registered Retirement Savings Plan (RRSP) with 2% Match • Training, Career Development, and Employee Recognition Programs • Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Toronto | Ontario |
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Claims Adjuster - Bodily Injury- HYBRID (Calgary, AB)
Company:ClaimsPro LP Claims Adjuster - Bodily Injury- HYBRID (Calgary, AB) We have an existing opportunity to add a Claims Adjuster - Bodily Injury to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary area! The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Liability.
Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, you will provide high level of customer service to clients and the insured. You will participate and share ownership and responsibility for after-hours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). Minimum of 3 years’ experience in working with bodily injury claims Ongoing commitment to education and learning; currently pursuing CIP designation Must hold a Level 1 adjuster license in Alberta Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Calgary | Alberta |
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Commercial Property Field Adjuster, HYBRID (Southwestern Ontario)
Company:ClaimsPro LP Commercial Property Field Adjuster, HYBRID (Southwestern Ontario) Salary range: $80,300.00 - $111,500.00 annually We have an existing opportunity to add a Senior/Intermediate Property Field Adjuster to our Southwestern Ontario Team! You will work in a Hybrid based environment supporting field requests within London/Windsor and surrounding areas. Candidates may be based in London or Windsor while covering a large and diverse territory across Southwestern Ontario. Job Summary We are seeking a Field Residential/Commercial Property Adjuster to join our growing claims team in Southwestern Ontario. This role is well suited to a self-driven professional seeking a flexible and rewarding career, who is motivated to build strong client relationships and continue developing toward more complex losses. In this position, you will investigate, evaluate, manage, and resolve commercial property claims from initial loss through to final settlement, while delivering an exceptional experience to our clients, brokers, and stakeholders. You will also play a key role in developing and maintaining a strong client base across Southwestern Ontario. For the right candidate, this role offers a clear development pathway toward Large Loss and complex claims handling. The ideal candidate brings strong technical expertise, sound judgment, and a customer-focused approach, along with a CIP designation and 3 to 5 years of commercial property adjusting experience. Key Responsibilities - Investigate, evaluate, and settle moderate to complex commercial property claims in accordance with policy wordings, company guidelines, and regulatory requirements.
- Analyze coverage, determine liability, and assess damages related to property losses (e.g., fire, water, wind, theft).
- Coordinate and communicate effectively with insureds, brokers, contractors, engineers, and legal counsel.
- Prepare accurate and thorough claim files, reports, estimates, and settlement documentation.
- Negotiate settlements professionally and within appropriate authority levels.
- Maintain compliance with internal standards, service commitments, and industry best practices.
- Identify subrogation opportunities and potential fraud indicators when applicable.
- Provide guidance and support to less experienced adjusters, as required.
Qualifications and Experience:
- 3 to 5 years of experience handling commercial property claims.
- CIP (Chartered Insurance Professional) designation required.
- Strong knowledge of commercial property policy coverage and claims practices.
- Excellent analytical, negotiation, and decision-making skills.
- Demonstrated ability to manage multiple claims while meeting deadlines.
- Strong written and verbal communication skills.
- Proficiency with claims management systems and estimating tools.
- Valid driver’s license and ability to travel as required.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more. What we offer: • Competitive pay: $80,300k-$111,500k per year • For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. • In addition, you’ll enjoy: • Pay-for-Performance Incentives • Work-Life Balance & Hybrid/Remote Work Opportunities • E-flex Benefits Program & Wellness Initiatives • Registered Retirement Savings Plan (RRSP) with 2% Match • Training, Career Development, and Employee Recognition Programs • Reimbursement for Adjusting Licenses and Dues • Employee Referral Bonuses • Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| London | Ontario |
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Apply Now
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