Company:

ClaimsPro LP

**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)

Role Summary  

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday for 7.5 hour shifts.

Competencies required to succeed    

• Professional demeanor and strong customer service skills

• Superior communication skills both written and verbal

• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively

• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization

• Ability to work well under pressure and maintain composure in a fast paced and changing environment

• Reliable and punctual

• Ability to work independently with minimum supervision

• Ability to use good judgment and hit the ground running

• Previous insurance experience is a definite asset as are CIP courses or a willingness to take

• CIP courses through the Insurance Institute

Responsibilities     

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.

• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate. Reporting in line with service level agreement.

• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.

• As applicable, manage and distribute incoming email communication from seven zonal email boxes.

• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.

• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.

• Provide administrative support and assistance when required.

• Generate ad-hoc statistical reports as required.

• Support process improvements and share these with management.

• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required    

• Post-secondary education

• Insurance industry experience/exposure preferred

• Minimum 1 year of experience in a customer service/support role required

• Previous experience working in a call center environment or on a queue preferred

• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)

• Strong computer skills with an aptitude/ability to learn new software/databases

• Bilingual in English and French is required

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Junior Property Field Adjuster, HYBRID (Cranbrook, BC)

We are currently looking to add a Junior Property Adjuster to our Cranbrook Branch team. Depending on the level of experience and area of expertise, the successful candidate will be responsible for the investigation and adjusting of Property claims. This is a Hybrid role which will require a candidate to work field assignments in the Cranbrook area.
 
Furthermore, he/she will provide SCM standard quality service and facilitate prompt and equitable settlement of claims within the parameters of corporate policies and standards. The successful candidate will also initiate and follow-up on business development opportunities. Other duties may be required as needed. 

Competencies Required to succeed

• Effective Analytical Skills

• Effective communication skills (verbal, written and presentation)

• Organizational skills 

• Interpersonal skills

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

Responsibilities 

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Property claims. Responsibilities include;

• Prompt contact and follow-up with policy holders and claimants 

• Investigate the cause and report to clients with solid recommendation.

• Scope and establish quantum of damages.

• Negotiate fair and satisfactory settlements

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Education, knowledge and experience required 

• 1+ year of relevant experience in claims

• The ideal candidate is required to successfully pass the test for the Adjuster's BC license Level 1 prior to employment.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information

 Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

• Access to an appropriate vehicle

• Full driver's license and satisfactory driving record

• Competitive pay: $65k-100k per year

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Junior Property Field Claims Adjuster (Lethbridge, AB)

Job Description

We are currently looking to add an Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Enrollment in CIP courses is of benefit

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

To succeed in this role, the ideal candidate should have background/experience in Property.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Participate and share ownership and responsibility for afterhours customer service requirements when required
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Minimum Educational & Knowledge Requirements 
• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Ongoing commitment to education and learning, preferably pursuing CIP designation.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field claims adjusting, in property.
• Equivalency in combination of education and experience will be considered.

Competencies required to succeed: 

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology
• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

• Minimum of 3 years’ experience
• Ongoing commitment to education and learning.
• Access to an appropriate vehicle
• Full driver’s license and satisfactory driving record
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Claims Triage Specialist, Full-Time **In Office** (Mississauga, ON)

Role Summary  

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanour and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

National Account Coordinator, Insurer Management Services (Remote/Full-time) (Toronto, ON Canada or Western Canada)

National Account Coordinator, Insurer Management Services

Overview

Working within a team environment, the National Account Coordinator provides administrative support to the Account Managers, Branch Operation Staff and clients, ensuring the delivery of exceptional frontline service, timely responses, and high-quality outcomes.  This role supports the daily operations and activities related to Insurer Management Services Accounts, and reports to the National Account Coordinator Supervisor, Insurer Management Services.

This position is remote and open to candidates living in the Greater Toronto Area as well as Western Canada.

Salary Range - $40k - $43k per year.

Organizational Alignment:

• Operational effectiveness and efficiency.  
• Customer Service:  supporting workflow that offers “best-in-class” experience/services to our customers.
• Quality: Providing timely and quality responses to internal stakeholders and external stakeholders
• Market: Understand the context of the industry to ensure purpose driven prioritization of tasks
• Build a personal relationship with internal stakeholders

Key Performance Factors:

• Create and build relationships within IMS/CCS (Insurer Management Services / Centralized Claims Set Up Team and other stakeholders
• Demonstrate initiative in the ownership of workflow and results
• Communication
• Organization
• Resourcefulness
• Efficiency 

Job Responsibilities

• Provide administrative support to Adjusters and external client service groups across internal and client systems, including internal platforms - Claimspace and Workorder System. 
• Triaging new claims with accuracy and attention to detail. 

• Daily processing and completion of payments and reserve changes on all delegated authority claims. 

• Manage vendor submissions on behalf of Adjusters using XactAnalysis, Audatex, and Mitchell. 

• Submit denials, manage coverage concerns, and oversee over-authority files, ensuring ClaimsPro files are current. 

• Performed data integrity tasks, including clear documentation and thorough file reviews. 

• Addressing inquiries from internal teams and external customers in a professional and timely manner. 

• Manually open new claims and complete closure procedures. 

• Providing accurate declaration pages and policy wordings as needed.
• Maintaining cross-training on multiple client accounts and staying current with processes and guidelines. 
• Participating in projects and special assignments as needed. 
• Supporting rotational after-hours claims watch when required (on-call availability until 8 PM EST). 

Qualifications & Experience

• University degree/college diploma preferred or equivalent business experience.
• Post-secondary education 
• Bilingual in both French and English is an asset 
• Insurance industry experience/exposure preferred 
• Previous experience/exposure to desktop adjusting an asset 
• 1 to 3 years’ experience in a customer service/support role required 
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint) 
• Strong computer skills with an aptitude/ability to learn new software/databases 

Competencies:

• Communication Skills - Clearly conveys information verbally and in writing, actively listens, and uses digital tools effectively to keep teams informed and maintain positive virtual collaboration. 
• Problem Solving – Identifies challenges and develops practical, creative solutions that address the needs of all parties while supporting team goals. 
• Initiative – Proactively identifies needs, takes ownership of responsibilities, and manages priorities independently. 
• Teamwork – Collaborates effectively, demonstrates reliability, and maintains a positive attitude while supporting team objectives. 
• Adaptability - Embraces change, learn quickly, and adjusts to shifting workloads or expectations while maintaining productivity. 
• Organizational Skills - Efficiently manages time, tasks, and information to ensure accuracy, meet deadlines, and support team efficiency.? 

Environment/Working Conditions

• Remote work environment – GTA or Western Canada. 
• Positive and collaborative team dynamics. 
• All prospective employees are required to successfully pass a background check.
• Must be available to be on-call until 8:00 PM EST on a rotational basis

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

À temps plein-Adjoint(e) administratif(ve) (Au bureau)/ (Rouyn-Noranda, QC Canada)

Company:

ClaimsPro LP

Claims Adjuster - Property/Multiline, HYBRID (Surrey, BC)

Company:

ClaimsPro LP

Claims Adjuster, Field or Desktop Claims, HYBRID (Nanaimo, BC)

We are currently looking to add experienced Adjusters to our team! Can work in a HYBRID environment.

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• You will be supported by experienced local claims support, centralized after hours support, and dictation services;

• Your claims load is driven by senior executives and business development staff from coast to coast;

• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you are working in parallel with other SCM Insurance services

• Your continuous education fees are reimbursed to maintain your license;

• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;

Visit www.scm.ca or www.claimspro.ca to learn more

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• Competitive pay: $65k-$100k per year

• The ideal candidate should have experience at least one of these areas:  Auto, Property, Liability, Accident & Benefits. Bodily Injury claims

• University degree or post-secondary education related to insurance

• Minimum of 3 years’ experience

• Adjuster’s license, or currently pursuing CIP designation

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Field Adjuster, Full-Time, HYBRID (St. John's, NB)

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 5 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

• To succeed in this role, the ideal candidate should have background/experience in Property (residential and commercial), Casualty, and Bodily Injury claims as well as the following competencies;
• Adjuster’s license, or currently pursuing CIP designation
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous adjusting experience preferred
• Advanced communication skills including:
  • Effective written skills including grammar and  those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Effective communication skills (verbal, written and presentation)
  • Organizational skills
  • Interpersonal skills
  • Relationship Building skills
  • Demonstrated and proven leadership skills
  • Sense of urgency and responsiveness

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Company:

ClaimsPro LP

Claims Adjuster- Transportation Equipment & Cargo, HYBRID (Toronto, ON)

ClaimsPro’s Transportation, Equipment & Cargo (TEC) Unit is seeking seasoned adjusters in Canada to join our growing team. Qualified and interested candidates based anywhere in Canada are encouraged to apply.

Our TEC unit is a dedicated team of experienced professionals offering specialized claims services for the Transportation, Equipment, and Cargo (TEC) industries as they pertain to Collision, Cargo, Total Loss and Salvage Valuations, Environmental Management and Control, Liability and Subrogation Management, Bodily Injury Case Management (BI Tort, Accident Benefits) and CGL Investigations.  TEC specializes in administration of Trust Accounts for fleet operations, providing services in English and French.

The ideal candidate will have at least 5 years of relevant experience with an established client base and proven track record of:

• Marketing directly to insurers, brokers and risk managers

• Superior ability to interpret complex coverage conditions and exclusions

• Superior report writing ability, and proven ability to analyze and present claim data to insurers in an organized and professional manner

• Ability to oversee and direct consultants, appraisers, lawyers, forensic accountants and engineers, and other experts to ensure timely and effective claim resolution

• Additional professional claims related designation such as FCIP, CFEI, CLA, FCIAA, or postsecondary qualification or equivalent national or international designation

• Extensive specialist claim handling experience in: 

  • Physical damage to power units, trailers, equipment and cargo

  • Theft and fraud investigations

  • Environmental impairment related to fuel spills and transport related spills of other pollutants

  • Subrogation

  • Liability and Bodily Injury investigations

  • Accident Benefits

  • Transport related property (warehouses, terminals, maintenance facilities

Managing Complexity with Simplicity – TEC  claims can be complex, involving multiple stakeholders and divergent needs.  Our TEC unit manages this complexity with a simple approach that leverages ClaimsPro’s national network of professional and technological resources. Clients ultimately benefit from a multi-disciplinary team of technical experts who understand the nuances of the markets local to the claim.  Our team is further empowered by iAdjust™, ClaimsPro’s intuitive and innovative claims management technology that simplifies all document administration, handling, and communication.

Managing Complexity with Accessibility – TEC facilitates the claims process, acting as the primary point of contact for all stakeholders.  This minimizes response times and streamlines reporting, allowing clients to develop a comfortable working relationship with TEC, promoting confidence among all parties and ensuring a swift and successful resolution to claims.

The successful candidate can expect a competitive executive compensation package.

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.