SMART Field Inspections
Quick, Accurate, and Reliable Property Claim Handling with Proven Indemnity Control
ClaimsPro offers a unique methodology and process for handling property claims remotely using mobile technology and a 360-degree camera, all supported by a secure backend platform. SMART Field Inspections are used for both residential and commercial property losses. This interactive technology provides a more efficient and cost-effective claims process for an improved customer experience and a better claims event overall.
Clients can expect the same expertise, service reach, and quick response to which they are accustomed from ClaimsPro with these additional remote capabilities.
Safe and Secure Claims Support with Remote Solutions
Adjusters share a secure link with the insured customer to begin exploring the property claim remotely at FNOL before ever stepping onsite. The Adjuster directs the onsite person to capture photos and property loss information via smartphone to accurately assess damages remotely. Important claim-related documents are completed and signed remotely by the policyholder using the secure shared link.
Increase Customer Satisfaction and Build Trust through Transparency
- Virtual Property Tour is sharable with policyholders and helps to build customer confidence
- Easily overcome potential damage discrepancies by providing access to accurately recorded damages within the Accessible Digital Space
- Reinforces your brand reputation and loyalty
What ClaimsPro Adjusters are Saying
“I believe the 360-degree camera allows for consistency with photos of homes as opposed to taking photos corner to corner or left to right. The camera allows a full overall view which single photos may not be able to capture.” – Michael, a ClaimsPro Adjuster using SMART Field Inspections
“When you are dealing with structures with large amounts of contents in the way, the 360-degree camera captures these details for future review, but it eliminates them in the floorplan diagram. The ability to easily send the information to the contractor or estimator is also a welcome bonus.” – Blake, a ClaimsPro Adjuster using SMART Field Inspections
“The 360-degree camera took me minutes to complete an entire floor imagery which was returned to me in under 24 hours. The system is very intuitive and easy to follow and takes a very common-sense approach.” – Alex, a ClaimsPro Adjuster using SMART Field Inspections