ClaimsPro, Canada’s leading independent claims adjusting firm, today announced the appointment of Lorri Frederick as Interim President, effective immediately. Frederick succeeds Paul Gilbody, who is departing the organization after three years. Her appointment supports Davies’ continued strategy to strengthen its global leadership footprint.
Frederick returns to the role she held for more than a decade, bringing over 30 years of experience in the property and casualty sector. She will focus on maintaining strong client relationships and guiding continued growth across the Canadian market.
Dhara Patel, CEO – North America, Davies, said: “We are excited to welcome Lorri back as Interim President. Her deep knowledge of the business and proven leadership will ensure stability for our clients and colleagues as we advance Davies’ global ambitions. We thank Paul Gilbody for his service, and wish him the best for the future.”
Lorri Frederick added: “It’s a privilege to step back into this role and continue supporting our clients and teams, building on ClaimsPro’s long-standing commitment to service excellence.”
With Frederick’s leadership, ClaimsPro remains well positioned to deliver high-quality outcomes across Canada, backed by Davies’ scale, expertise, and international capabilities.
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Media contact:
Louisa Best, Senior PR Manager, Davies
Email: louisa.best@davies-group.com
About ClaimsPro
ClaimsPro is Canada’s largest independent adjusting and claims management company that has distinguished itself for 40 years through experienced professionals, innovative technology and exceptional customer service. With over 100 offices throughout Canada and a national team of highly experienced adjusters delivering industry-leading claims adjusting and specialized risk expertise, ClaimsPro provides its clients with local response, specialty risk expertise, and the resources of a global company. Visit claimspro.ca to learn more.
About Davies
Davies delivers specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management. In February 2023 Davies announced it had simplified its operations and aligned the business across three operating units: Davies Global Solutions, Davies UK & Ireland, and Davies U.S. Davies has a 9,500 strong team of professionals operating across 22+ countries, including the UK & the U.S., with headquarters in the City of London. Davies’ investors are BC Partners, HGGC, AIMCo (acting on behalf of certain of its clients), and Davies’ employees following BC Partners majority investment in March 2021, HGGC’s investment in January 2017 and AIMCo’s investment in January 2019. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 2,000 insurance, financial services, public sector, and other highly regulated clients. In the past year Davies has added more than 200 new accounts to its organic platform. In addition, Davies has successfully broadened and deepened its operations and digital capabilities via targeted acquisitions. Since the start of 2017 Davies has acquired: Cynergie, CMSL, Ambant, ServiceTick, TLSS, R&Q’s insurance services business, Ember, Direct Group’s claims businesses, Veriphy, USA Risk Group, TMS, GBB, Banwells, Frontier, FWD, ASC, Thornton Group, Keoghs, Codebase8, Citadel & Cedar Consulting, ContactParners, TriPlus, Johnson Claim Service, Vehicle Replacement Group, BMTS, Wakely Actuarial, Northshore International Insurance Services, DMS, NPA, Littleton, Grovelands, IAS, Asta, IRS, Sionic, Merlinos, BVS, Worksmart, ProAdjust, Johns Eastern, ClaimPilot, MVP Group, Afirm, Ortac Underwriting Agency’s (“Ortac”) insurance management services portfolio, American Claims Management, Preferred Governmental Claims Services, USIS, ICA, MDD, Shoreside Law, Minuteman Adjusters, Bespoke Training Solutions, Budget Claims Services Inc., (dba Barker Claim Services) and Premier Claims Management. More information is available at www.davies-group.com.
About BC Partners
BC Partners is a leading investment firm with circa €40 billion in assets under management across private equity, private debt, and real estate strategies. Established in 1986, BC Partners has played an active role for nearly four decades in developing the European buyout market. Today BC Partners’ integrated transatlantic investment teams work from offices in Europe and North America and are aligned across our four core sectors: TMT, Healthcare, Services & Industrials, and Food. Since its foundation, BC Partners has completed over 130 private equity investments and is currently investing its eleventh private equity buyout fund. For further information, please visit https://www.bcpartners.com/.
About HGGC
HGGC is a leading middle-market private equity firm with $4.3 billion in cumulative capital commitments. Based in Palo Alto, Calif., HGGC is distinguished by its Advantaged Investing approach that enables the firm to source and acquire scalable businesses through partnerships with management teams, founders and sponsors who reinvest alongside HGGC, creating a strong alignment of interests. Over its history, HGGC has completed more than 130 platform investments, add-on acquisitions, recapitalizations and liquidity events with an aggregate transaction value of nearly $22 billion. More information, including a complete list of current and former portfolio companies is available at www.hggc.com.
About Alberta Investment Management Corporation (“AIMCo”)
AIMCo is one of Canada’s largest and most diversified institutional investment managers with more than C$179.6 billion of assets under management as at December 31, 2024. AIMCo invests globally on behalf of pension, endowment, insurance, and government funds in the Province of Alberta. With offices in Edmonton, Calgary, Toronto, London, and Luxembourg, our more than 200 investment professionals bring deep expertise in a range of sectors, geographies, and industries. For more information on AIMCo, please visit www.aimco.ca and follow us on LinkedIn.
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