TORONTO – ClaimsPro, Canada’s leading independent claims adjusting firm, today announced the appointment of Wendy Scott as President of ClaimsPro, effective August 17. The new appointment reinforces Davies’ continued confidence and ongoing investment in the Canadian market.
Wendy Scott is returning to ClaimsPro where she previously spent 21 years progressing through a number of senior leadership roles. She is a respected leader in the Canadian insurance industry, bringing more than 23 years of experience in business development, client engagement and strategic growth. Her extensive knowledge of ClaimsPro's operations, deep industry relationships and proven track record of delivering growth, innovation and client value will position the business for continued success across Canada and North America. Scott succeeds Lorri Frederick, who was made Interim President in June 2026.
Wendy returns to ClaimsPro at a significant moment in the company’s evolution following its acquisition by Davies in 2025. Her appointment supports the firm’s continued growth strategy and reinforces Davies’ long-term commitment to the Canadian market.
“Canada remains a strategically important market for Davies and Wendy’s appointment represents an exciting next chapter for ClaimsPro,” said Dhara Patel, CEO – North America, Davies. “Wendy brings a deep understanding of our business, our clients and the Canadian insurance market, along with a proven track record of driving growth and building strong partnerships. Her appointment reflects Davies' continued confidence in the Canadian market, our ongoing investment in our people and technology, and our commitment to delivering exceptional service to clients across North America. I would also like to thank Lorri Frederick for her leadership as Interim President and for helping position the business for its next chapter."
“I am delighted to be rejoining ClaimsPro and taking on this new role,” said Wendy Scott, President of ClaimsPro. “Having spent much of my career at ClaimsPro, I know first-hand the exceptional talent, strong client relationships and outstanding reputation that define this business. I am excited to return at such an important time, and I look forward to working closely with our teams across Canada and the rest of the world as we continue to invest in our capabilities and strengthen client partnerships.”
Following Davies’ acquisition of ClaimsPro’s parent company in November 2025, ClaimsPro became part of Davies. For clients, this has brought access to a broader international network and a wider set of specialist capabilities, with over 9,500 professionals operating in over 22 countries. As a Davies company, ClaimsPro benefits from global resources and specialized expertise while continuing to maintain operational centers across Canada and delivering best-in-class service.
Media contact:
Louisa Best, Senior PR Manager, Davies
Email: louisa.best@davies-group.com
About Davies
Davies delivers specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management. In February 2023 Davies announced it had simplified its operations and aligned the business across three operating units: Davies Global Solutions, Davies UK & Ireland, and Davies U.S. Davies has an 9,500 strong team of professionals operating across 22+ countries, including the UK & the U.S., with headquarters in the City of London. Davies’ investors are BC Partners, HGGC, AIMCo (acting on behalf of certain of its clients), and Davies’ employees following BC Partners majority investment in March 2021, HGGC’s investment in January 2017 and AIMCo’s investment in January 2019. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 2,000 insurance, financial services, public sector, and other highly regulated clients. In the past year Davies has added more than 200 new accounts to its organic platform. In addition, Davies has successfully broadened and deepened its operations and digital capabilities via targeted acquisitions. Since the start of 2017 Davies has acquired: Cynergie, CMSL, Ambant, ServiceTick, TLSS, R&Q’s insurance services business, Ember, Direct Group’s claims businesses, Veriphy, USA Risk Group, TMS, GBB, Banwells, Frontier, FWD, ASC, Thornton Group, Keoghs, Codebase8, Citadel & Cedar Consulting, ContactParners, TriPlus, Johnson Claim Service, Vehicle Replacement Group, BMTS, Wakely Actuarial, Northshore International Insurance Services, DMS, NPA, Littleton, Grovelands, IAS, Asta, IRS, Sionic, Merlinos, BVS, Worksmart, ProAdjust, Johns Eastern, ClaimPilot, MVP Group, Afirm, Ortac Underwriting Agency’s (“Ortac”) insurance management services portfolio, American Claims Management, Preferred Governmental Claims Services, USIS, ICA, MDD, Shoreside Law, Minuteman Adjusters, Bespoke Training Solutions, Budget Claims Services Inc., (dba Barker Claim Services), Premier Claims Management and SCM Insurance Services (“SCM”). More information is available at www.davies-group.com.
About BC Partners
BC Partners is a leading investment firm with circa €40 billion in assets under management across private equity, private debt, and real estate strategies. Established in 1986, BC Partners has played an active role for nearly four decades in developing the European buyout market. Today BC Partners’ integrated transatlantic investment teams work from offices in Europe and North America and are aligned across our four core sectors: TMT, Healthcare, Services & Industrials, and Food. Since its foundation, BC Partners has completed over 130 private equity investments and is currently investing its eleventh private equity buyout fund. For further information, please visit https://www.bcpartners.com/.
About HGGC
HGGC is a leading middle-market private equity firm with $4.3 billion in cumulative capital commitments. Based in Palo Alto, Calif., HGGC is distinguished by its Advantaged Investing approach that enables the firm to source and acquire scalable businesses through partnerships with management teams, founders and sponsors who reinvest alongside HGGC, creating a strong alignment of interests. Over its history, HGGC has completed more than 130 platform investments, add-on acquisitions, recapitalizations and liquidity events with an aggregate transaction value of nearly $22 billion. More information, including a complete list of current and former portfolio companies is available at www.hggc.com.
About Alberta Investment Management Corporation (“AIMCo”)
AIMCo is one of Canada’s largest and most diversified institutional investment managers with more than C$179.6 billion of assets under management as at December 31, 2024. AIMCo invests globally on behalf of pension, endowment, insurance, and government funds in the Province of Alberta. With offices in Edmonton, Calgary, Toronto, London, and Luxembourg, our more than 200 investment professionals bring deep expertise in a range of sectors, geographies, and industries. For more information on AIMCo, please visit www.aimco.ca and follow us on LinkedIn.
For further information about how your personal data may be processed, visit here: https://davies-group.com/privacy-notice/